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Main Library Service Desk: Dashboard


Working From Home

Staff Resource List (LibGuide on access to new resources etc.)

Electronic Resources Problem Report

Work From Home Staff Contacts etc.

University of Iowa Steps Forward Plan 

Find more "Access Services News" in the sub tab of the Dashboard


In case of an emergency, call 911 or contact the UIowa Department of Public Safety 319-335-5022

University Libraries Emergency Procedures 

One copy of the printed Emergency Procedures (Red Binder) are available for the Main Library & Learning Commons, located on the east shelves behind the Service Desk. 

Contactless Service (FYI)

Suma (Reference Sampling): Feb. 17-23

Suma statistics (must use Chrome)   |   Suma reports

HSS & UED, please use this form to record your reference statistics until in-person classes resume.

Important Notices

Interlibrary Loan has two addresses to which items may be sent.

If sending through U.S. mail our address is as follows:

                       University of Iowa Libraries
                        Interlibrary Loan Dept.
                       100 Main Library
                       Iowa City, IA  52242-1420

If sending through a courier service (e.g. FedEx or UPS) the address is:

                    University of Iowa Libraries
                     Interlibrary Loan Dept.
                     125 W. Washington St.
                     Iowa City, IA  52242-1420

**Apparently the U.S. Postal Service does not recognize 125 W. Washington St. as a valid address because all USPS mail for the University goes to Central Mail Processing. Questions? Contact:

Renewing a Borrower Application 
  1. Search for the patron's name in Alma or scan the patron’s Community Borrower card, then verbally verify contact information in the patron’s record—confirm address, phone number (or add phone number if one is not provided) and e-mail address
  2. Verify residency. Iowa Driver’s License is preferred, however, other acceptable proof is included under How to Create New User Record
  3. Renew patron record for a year by changing the expiration date
  4. E-mail Donald Baxter so that the renewal is counted in statistics
S.E.A.M. Sunday & evening hours have begun for Spring 2020

Need to Report a Facilities or Incident?

Incident Report Form 

Both the emergency and disruptive user documents are the primary resource for resolving issues. This form is intended to support current documentation, while providing a method of recording incidents quickly and easily. 


Student Assistance

The Office of Student Life provides assistance to students experiencing crisis and emergency situations, including personal struggles, medical or illness concerns, family emergencies, natural disasters, and other incidents that may impact a student's ability to fully participate academically and socially on campus. A Quick Guide is available for reference.

Primary Support Documents

Lost & Found

Unclaimed materials found in the Main Library are kept temporarily at the Service Desk. Lost University ID, credit cards, jewelry, USB's, keys and wallets should be kept in the rear cabinet. If not claimed, items are sent to the University Lost and Found office. If a lost item appears to match an item on our list, we suggest users contact University Lost & Found prior to showing up and claiming lost items. Please provide contact information for Lost & Found Office so users can determine ownership and availability of open hours.

  • Loose change and money must be turned into Kelly Taylor in admin, 5th floor. Put change or money in an envelope and include information such as amount of money, location and date. 
  • If  a user is looking for a lost item, ask them to describe the item. Only give them an item if it matches the description. If an individual is looking for a wallet, then you may open lost wallets and check the ID. Please notify wallet owners and attach a note as to date of notification.

List of Lost ID Cards sent to UI Service Center

This is a current list of ID Iowa-One cards found at the Main Library and sent to Iowa One Card Center (IOCC). The IOCC relocated in the UI Service Center, 2700 University Capitol Centre (UCC, 2nd floor above CVS). IDs will be sent asap after being turned in. For referrals concerning lost or stolen Iowa One Cards, please contact the IOCC at 319-335-2716 or

List of ID Cards sent to the UI Service Center

Pardon our Progress. The information on the dashboard is still evolving.

New information will be added daily. If you have any suggestions or find a needed correction, please email or
Page Revised: 07/28/2020