Need help with the OBS? Follow these steps:

1. Search for troubleshooting tips on the O.B.S. Component Support web page (no. 1: is computer awake?)

2. Before initiating a help ticket to I.T.S., contact H, Connie, or Mike for assistance

3. Apologize for the inconvenience and ask if user would like to be contacted once the issue has been resolved. If yes, write down their information including name, student ID and email so staff can respond appropriately.

4. If you have tried the steps to resolve the issue, call Classroom Technology at 319-335-1976 or email them at Classroom-Technology@uiowa.edu for help. And please copy to whomever may inform users of the issue. (Supervisors handle existing reservations.)

AT MAIN LIBRARY: Online  Thank you for reserving the One Button Studio.

• From OFFICE365.UIOWA.EDU - Log on with your HawkID and password  
• Click on All apps and click on the Calendar App
• Click on NEW EVENT
• ADD A TITLE in the event field
• Add people in INVITE ATTENDEES field
• Set DATE AND TIME of your reservation; confirm time zone CST. (Make sure to reserve enough time to practice, record and save your presentation)
• All REPEAT appointments will be automatically declined
• SEARCH FOR A ROOM OR LOCATION to view suggested locations:
  select ERM-lib-obs
• Or else click the + option: BROWSE MORE ROOMS 
  then click location Lib Resources and select ERM-lib-obs
• If ERM-lib-obs is not listed, it is already reserved. Adjust time and date of reservation and try again to reserve an open time
• Confirm attendees, start time and length and Main Library location. Select SAVE
• Please check verification email to ensure your reservation has been accepted

AT MAIN LIBRARY: In Person

• If the panel is green, the room is available now or for minutes displayed
• Press Book Room to reserve for the next 120 minutes or the start of the next reservation
• Your “Direct Booking” reservation will appear on the screen
• If the light on the panel is red, the room is not available. You may reserve a future appointment online using Office 365
• If the light on the panel is  red and the room is not in use 10 minutes into the reserved period, it may be used by another patron for the duration of the period. You may press End Now and a Manage option will appear: Do you want to end this meeting? Press yes to end and Book Room to reserve now.

Users must ask for access to the studio at the Service Desk. Key is located in drawer under printer. Walk patron back to the studio and unlock the door. Please remind them of the following things: 

• Ask them if they have a USB drive. If not, you may give them one from behind the service desk. Let them know that this is a one time thing. 
• Remind them that the door is locked. If they accidentally lock themselves out they may ask to be let in at the Media Center or Service Desk.

Room 120D is OBS

Rooms 120C, 120E, and 120F have recording capabilities

Link to reserve rooms on their website or by emailing dwllc-clcl@uiowa.edu

Hours: Mon-Thu 8am-7pm

            Fri 8am-5:30pm

            Sun 1-5pm