Guest Passes (creating guest computer accounts)
Printing (redeem printkeys)
Request printer refunds from http://hawktools.uiowa.edu
Directions that patrons can follow for how to redeem print keys
Wireless (NOTE: 5/21/12 - eduroam wireless network available. Must be used for all new connections. Users go to UI-Wireless-Setup. Then select eduroam and username is hawkid@uiowa.edu, password is Iowa Hawkid password) AT&T Wifi available to anyone without signing in, must just agree to terms on webpage. Not secure/not recommended for shopping.
Wireless for non-affiliated patrons
Wireless Printing (instructions for printing from a personal laptop)
Reporting Electronic Resource Problems (articles, journals, databases)
All Software Available at the University
Help Desks:
- ITS 4-HELP (reset Iowa domain HawkID passwords, computer help)
- HCIS 356-0001 (reset Medicine, UIHC, Healthcare domain passwords, computer help) Web Address: http://hcis.healthcare.uiowa.edu/index.html
- Public Health 384-9898 (help for Public Health users)
- Dentistry 335-7592 (reset Dentistry domain passwords, computer help)
Outages (campus-wide services that are down; known problems)
Proxy settings for access to library resources.
MyWeb (web hosting provided by University)
Software Requests