1. It’s a free service to UI patrons. There are no limits as to how many requests can be made, but large amounts may take more processing time.
2. Non-UI patrons (visitors, patients, etc) cannot use ILL.
3. Books borrowed through interlibrary loan (both lending and borrowing) cannot be renewed by the reference staff.
4. Requests for renewals should be referred to Interlibrary loan staff.
5. Questions such as the status of a request (or any other problems) should be referred to the interlibrary loan department.
6. If a patron wants to obtain a book held at Main or a branch library, it is not ILL.
7. If a non-UI patron calls and wants to borrow a book or have an article copied, it’s best to refer them to us so we can discuss fees and other pertinent information.
8. Articles are usually received by patron within 2-3 days from when they submit the request. Books usually around 7-10 days.
9. Picking up books for someone else:
   1. ILLs can be picked up by anyone if they ask for the materials.
   2. Hardin Library books can only be checked out by someone else IF they have a proxy card Form Here. NO EXCEPTIONS EVER!

UBorrow:

A UBorrow search option is also available in Smart Search and InfoLink. UBorrow checks the UI Libraries’ catalog for an available copy before checking other libraries’ catalogs in real time and places a request directly with the other libraries. If a book is not available through UBorrow, faculty, staff and students can still place a traditional interlibrary loan request and UI Libraries staff will try to obtain it from another library.

Directions on how to use UBorrow

Employees at facilities of the Critical Access Hospital Network have access to free article requesting and delivery through Hardin’s interlibrary loan department. In the past, the Loansome Doc feature on PubMed was used for this. Unfortunately, Loansome Doc was retired in 2019 and individuals will have to use a different method to attain these articles.

To request articles found on PubMed, for free, employees will now need to fill out the form on this page: http://www.lib.uiowa.edu/hardin/jrnloc/. Note that this page originally was intended for people without any affiliation to UI and that it mentions charges/costs - these costs do not apply Critical Access Hospital Network employees. To make sure your affiliation is clear, type something similar to “I am an employee of _____, a critical access facility” into the Comment/Suggestions box on the form. This continues to be a free service.

If you have any questions, you are welcome to contact either Riley (riley-samuelson@uiowa.edu) or Hardin’s interlibrary loan department (lib-hardin-ill@uiowa.edu).