This site can be used to check the status of your account, test your password, change your password, and unlock your account. This also includes a link to manage your Duo (two-step login) account.
HawkIDs are assigned by ITS, based on information received from the person's department or college. Sometimes, especially with visiting faculty, the easiest thing to do is to call their department and reassure the folks there that this person should have access to library resources. The "department" for most residents who are located outside of Iowa City is the Statewide Residency Training Program. The person there who can help them with their HawkID is Sara Piere (335-8618 or sara-piere@uiowa.edu).