• University of Northern Iowa
• Drake University
• Wartburg College
• Hawkeye Community College
• Grand View Community College
• St. Ambrose University
• Iowa State University
• Creighton University

How to loan an item to a TRAC walk-in borrower

1. Navigate to ‘Manage Patron Services’ in Alma
   (i.e. AlmaàFulfillmentàCheckout/CheckinàManage Patron Services).
2. Check the box labeled “Find user in other institution.”
3. A new drop-down option for “Institution” will appear.
4. Select the relevant institution (e.g. Hawkeye, Iowa State, University of Northern Iowa, etc.).
5. Scan patron’s ID (or enter the user's ID number from their institution) and hit return or click the “Find User” button.
   1.  The magnetic stripe or barcode might not locate the patron’s record at their home institution, so you might have to type in the number printed on the patron’s ID card. You cannot search for a patron by name if this is the first time they are a walk-in borrower to the University of Iowa.
6. A new patron record will appear with basic information from their home institution (First Name, Last Name, email address, and expiration date). An ID will be automatically assigned.
7. Click on the “Update User” button.
   1. If the patron record has already expired, you will get a pop-up notice informing you that the patron’s record is expired. Hit cancel as we are not to override any policy from their home institution. They will be unable to check out materials until they can resolve the issue at their own institution.
8. Scan in the barcode of the item and hit return or click the “OK” button.
9. They should then receive a 90 day loan for their items.