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Old Knowledgebase: Hospital iOS Users

Old Knowledgebase

Hospital iOS Users

In order to access EPIC (canto/haiku), Citrix, and other Hospital-sanctioned apps, qualified users must register their iOS (iPhones, iPads, etc.) with Air Watch. Air Watch is an app that is downloaded from the Apple iStore and then linked to the University of Iowa Hospitals. Instructions and support are handled by the UIHC Help Desk at https://hcis.healthcare.uiowa.edu/ or (319) 356-0001.
 
As of Spring, 2016, the Air Watch instructions can be found at: https://hcis.healthcare.uiowa.edu/documents/AirWatch%20MDM%20Type3.pdf (for Hospital-owned devices) or https://hcis.healthcare.uiowa.edu/documents/AirWatch%20MDM%20Type2.pdf (for personal devices).