Reference Email:
Accessing Reference Email
Checking and Sorting Email
LibChat:
The University of Iowa Hardin Library LibChat system can be accessed by patrons here.
Librarians and staff can access the system to answer patron questions via: https://ask.lib.uiowa.edu/admin/login
From there, open the chat. On your chat shift, be sure to scroll to the bottom of the page and look for Open Tickets or Pending Comments or anything there that looks like no one has claimed it. Either answer or refer it on your shift please, if you can. Don't assume someone else has already taken care of it or will take care of it.
Important Information:
Additional Information:
For updates and information on LibChat, please visit the following link
Desk Phones:
phone extension 70561 (this is the account number for 59151), pin number 454719
phone extension 59150, pin number 427346
Instructions for setting up voice mail and checking messages can be found on the ITS website.
sign in address is lib-hardin@uiowa.edu
username is hslref
password isfaster7&route
Forwarding calls to another line from the desk
To have 59150 simultaneously ring to 59151 (and the group connected to it):