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Desk Coverage Best Practices
- If you have an urgent need for coverage post a message to the reference list asking for dates and times.
- If you have any questions or run into any issues, please contact Mark right away.
- Monitor coverage for all your shifts needing coverage.
- If you arrange for coverage with someone off the Reference email list (where Mark won’t know about it), email Mark with the details so he can update the Reference calendar.
- When coverage is offered via the Reference email list (where Michelle can see it), she will update the Reference calendar.