A patron can Request a book that they have found using InfoHawk+. Staff then send the volume from the owning library to another campus one or to an office.
IMPORTANT! If the book is already checked-out to someone else, the requester should use Interlibrary Loan (see Missing Items).
The library keeps books for patrons in order by last name on the hold shelf. An e-mail notifies the person. The individual has one week to check out the material. After that period, staff return the book to its home library.
When you scan in an item to go on hold:
Even if the book is for a friend or library staff, always place it on the hold shelf.
A Hold Slip
If the message "Office Delivery" appears during a return, give the book, along with the slip that has printed, to your supervisor. The supervisor will send the material by campus mail to the requester.
A book that has been returned may need to go to another campus library.
When you scan in a book for transit:
A Transit Slip