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Guide to the University of Iowa Libraries: Interlibrary Loan and Document Delivery

Guide to the University of Iowa Libraries for new students, staff, faculty, and visitors.

Interlibrary Loan and Document Delivery

If you need a book or an article that the UI Libraries don't own, you can request what you need as a member at the University of Iowa, this includes current students, staff, and faculty. Interlibrary Loan and UBorrow are both free services where you can request materials the UI Libraries do not own or have available. 


Requesting Scans from items at other libraries

1. Use Interlibrary Loan to make your request. networking icon

2. If you encounter issues with using Interlibrary Loan, please contact the ILL office at the Main Library.

Requesting books, scores, and recordings from other libraries

1. Use UBorrow to make your request.

2. If you encounter issues using UBorrow, please contact the ILL office at the Main Library.

Request a Scan from a Library item


1. Go to InfoHawk+ at

2. Sign In using the button in the upper right-hand corner.

screenshot showing the upper right-hand location of the sign in button in InfoHawk+

3. Search for items. When you find an item you'd like to request, click on the title to open the item record.

screenshot of item record in InfoHawk+

4. To request a scan, select Request PDF of Book Chapter. Note that this service is not limited to book chapter scans, we can also scan parts of a music score. 

screenshot showing the Request PDF of Book Chapter option

5. Log in to the Libraries' Interlibrary Loan service via the proxy server.

screenshot showing login screen for Interlibrary Loan

6. Review the information in the form and complete any required fields (marked with an asterisk*). When all information is entered, submit your request.

PLEASE NOTE: Inclusive pages is a required field, but you may not know which pages you need. If that is the case, enter n/a in that field and use the Chapter Title field to articulate your needs (e.g., the viola part, the second movement). 

screenshot showing the interlibrary loan request form with inclusive pages field and chapter title field highlighted