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Academic Engagement Dashboard: Shared Services

Just Ask Desk at Main Library

Description of the Service

We staff the Just Ask Desk at the Main Library from 9-5 Monday through Friday for in-person walk-up reference and research consultation help.

 

What's the difference between a reference question and a research consultation?

(Is this a distinction that we need to worry about too much?)

 

 

Keeping Stats

When you interact with a patron at the Just Ask desk, please record the statistics here:

Chat/IM/LibAnswers

We staff the IM/Chat Service from 9-5, Monday - Friday. During the regular weeks of the semester (when classes are in session) we will combine staffing the Just Ask Desk with the IM/Chat service.

Carolyn Simon makes the schedule for the Just Ask and Chat Service and it is posted on the ---- calendar (which is the "office number" for this space).

Research Consultations