This book seeks to promote investment opportunities in a global context, given San Marino's advantageous tax and corporate system. After introducing readers to the country's historical, geographical and political background, it focuses on current economic trends, business practices and the main institutions for economic development. In turn, the book illustrates San Marino's unique international status, which supports its active membership in numerous international organizations. Additionally, it reports on the country's ties with the world's largest economies. These ties are chiefly characterized by international treaties and Double Tax Agreements (DTAs), which are also analyzed. In closing, the book shares insights into other small European countries' dealings with San Marino (Andorra, Lichtenstein and Monaco).

This book introduces a measure of firms' competition culture based on a textual analysis and natural language processing (NPL) of firms' 10-K filings. Using this measure, the book explores the relationship between competition culture and various phenomena in corporate finance, specifically, institutional ownership structure, stock return performance, idiosyncratic stock price crash risk, meeting/beating analysts' earnings expectations, and earnings management activity, for a large sample of US-based financial and non-financial firms. In particular, the book provides evidence that transient institutional ownership intensifies firms' competition culture, while dedicated institutional ownership lessens it. In addition, the book's findings suggest that firms with greater levels of competition culture achieve higher levels of short-term stock return performance, experience greater incidence of idiosyncratic stock price crashes, and are more prone to meet/beat analysts forecast and engage in accruals-based earnings manipulation. Finally, the book examines the role played by competition culture in financial firms (i.e., banks). Specifically, the book explores the effect of competition culture on bank lending and shows that banks with greater levels of competition culture are generally more prone to engage in procyclical lending activity. The findings of the book have significant policy implications and will be of interests to regulators, accounting standard-setters, managers and those charged with firm governance, career academics and researchers, graduates, and those generally interested in the role played by corporate culture in the related fields of finance, economics, and accounting.

This reference work offers comprehensive perspectives on servant leadership. Featuring a cadre of leading world-class scholars, practitioners, and contributing authors from diverse fields of inquiry, it aims to collate research on servant leadership with a particular focus on its moral and spiritual  dimensions.It is divided into sections that center on topics such as character, philosophical influences, diversity and inclusion, critiques of servant leadership as well as examples of servant leaders Though first introduced in the 1970 by Robert Greenleaf, the field of servant leadership is still lacking consensus on a definition and a theoretical framework. The goal of this reference work is to begin to fill this gap by assembling the scholarship of the top scholars in this field and providing a go-to source for information on the theory and practice of servant leadership. This handbook will serve as an essential resource for researchers, scholars, and students of organizational behavior, human resource management, and business ethics, as well as consultants and business leaders interested in discovering the best leadership models to suit contemporary organizations.

This book is a focussed and up-to-date review about the key challenges, trends, implications, strategies, and ways of overcoming, that dynamic and competitive organizations are facing now and increasingly in future by climate change.  The book creates a better understanding of the impacts that climate transition will have on organizations and how they are responding to find opportunities while overcoming the risks. What corporate governance models can and are organizations developing? What climate transition strategies are organizations creating? Who should be involved in the decision-making processes? To what extent are principles of transparency, equity, participation, inclusion, effectiveness, and efficiency present in corporate governance for climate transitions? These and other issues are just a few of the challenges that organizations by the climate change transition. International experts from a wide range of disciplines and perspectives have been invited to contribute to this book in order for providing a comprehensive and informed perspective for researchers, corporate leaders and students of business and management as well as environmental studies.

This book presents developments and future trends in e-commerce, which is shaped by customers' new digital communication and consumption patterns. Gerrit Heinemann sheds light on e-commerce business models, channel excellence as well as success factors such as digital time advantages and customer centricity. He analyzes the digital challenges and highlights the consequences and opportunities associated with online commerce. Recognized best practices illustrate how successful digital commerce works and what the "lessons learned" of the past years are. The 13th edition describes which new approaches will shape the future of online retail and which developments will remain long-term issues. While, for example, app and smartphone commerce, including mobile payment, continue to be long-running issues, the environmental issue is coming at online commerce with a concentrated charge. This means that people's growing need for more sustainability and consideration for the environment has now also arrived in e-commerce. This work is therefore devoted to sustainable e-commerce in the context of online logistics, which runs counter to the new trend towards quick commerce. The topics of climate neutrality and returns management are also increasingly coming into focus. In addition, current topics such as the marketplace theme and social commerce will be explored in greater depth. Furthermore, numerous new legal requirements are taken into account, which place increased obligations on marketplace operators in particular. The content - Meta-targeting and business ideas in online retailing - Business model of online trade - Forms of online trade - Business systems and benchmarks in e-commerce - Best practices and risks in online retailing

This book explores island resilience and how island communities come together to achieve wellbeing, have agency over their future and resist ongoing neo-colonialism during disruptive events such as COVID-19 and the increasing threats of climate change. This collection provides examples of lived experiences and the responses of island communities, many of them based in tourism-reliant locations. These examples are based on intensive research by a team of diverse academics and practitioners. The chapters offer case studies that interrogate theories related to resilience, wellbeing and social inclusion and provide cutting-edge insights that demonstrate the multifaceted complexity of island resilience. This book examines the islands, their developing economy and social development themes. It is relevant for academic researchers, students, and practitioners interested in the multiple components that contribute to the resilience of island communities, including community development, economic development, tourism, disaster response, community wellbeing, social justice, globalisation, decolonisation, and neoliberal governance in island communities. As many of the island economies examined are also developing island-states, this volume is also essential to scholars investigating economies in transition. The collection is truly interdisciplinary and offers state-of-the-art knowledge on island communities and their resilience.

       This is the first Open Access book introducing more than 20 of Japan's leading innovative entrepreneurs from the 17th century to the present. The author outlines the innovative business models created by entrepreneurs including SoftBank's Masayoshi Son, Fast Retailing (Uniqlo)'s Yanai Tadashi, Honda's Soichiro Honda, Sony's Akio Morita, Panasonic's Konosuke Matsushita, and Toyota's Kiichiro Toyoda, as well as their predecessors including Takatoshi Mitsui of Mitsui Zaibatsu, Shibusawa Eiichi of Daiichi Bank.        While introducing the innovators, the author also raises three broader questions: 1. Why did Japan industrialize earlier than any other country outside Europe and the United States? 2. Why was Japan able to realize unsurpassed economic growth between the 1910s and the 1980s? 3. Why has Japan's economy stagnated for more than 30 years since the 1990s? Drawing upon analytical concepts including Schumpeter's breakthrough innovation, Kirzner's incremental innovation, and Christensen's disruptive innovation, the author contends that Japan's successes were based on unique and systematic breakthrough innovation and an accumulation of incremental innovation, while it later fell victim to a combination of breakthrough innovation from advanced countries and disruptive innovation by developing nations.

This is an open access book under CC BY-NC-ND. This open access book is a comprehensive solution proposed by Dr. Chen Dongsheng for the issues of medical care, pension, and fund raising in the era of longevity. This book studies the relationship among aging population, economic development, and business model innovation. It integrates multi-disciplinary, multi-industry, and multi-professional research and thinking to focus on how to meet the challenge of aging population from business perspective. The author analyzes the keys and experience for Taikang to get successful in this area. The arrival of the "Era of Longevity" not only creates new business opportunities, but also changes the economy, governance, and cultural ecology of the society. It is of interest to the readers in business and policy-making.

Especially after globalization, it can be seen that there is an increase in competition for almost all industries. In order to survive in such a competitive environment, companies have to take some actions to increase their competitive power and sustainability. Effective digital transformation is a significant way for companies to reach this objective. This book explores digital transformation strategy and digital business strategy together with digital innovation and digital learning, adaptability, and agility to illustrate the importance of information technology in business today. The book argues that effective digital management can be provided by increasing the quality in audit, internal control, corporate governance, transparency and improving effective marketing strategies.  It touches on concepts such as digital diversity, digital privacy, digital literacy, the digitization of international logistics. This book also provides department specific (e.g., marketing, finance, HR) theories and applications of digital technology to guide companies in determining their specific strategies.

Marketing is one of the most optimistic business disciplines with the goal of serving consumers or organizations and increasing customer satisfaction and happiness. The COVID-19 pandemic has disrupted the optimism of the world, thus hindering these marketing goals. This book explore the challenges faced by marketers during and post-COVID-19 and offers strategies for marketers to invoke a sense of optimism as the world enters the "new normal". It provides success stories and regional case studies to offer marketers new ways in which to serve consumers and satisfy their needs. It also acknowledges the role digital technology and innovation have played a crucial role during these dark times and how they impact current and future customer experiences.   Founded in 1971, the Academy of Marketing Science is an international organization dedicated to promoting timely explorations of phenomena related to the science of marketing in theory, research, and practice. Among its services to members and the community at large, the Academy offers conferences, congresses, and symposia that attract delegates from around the world. Presentations from these events are published in this Proceedings series, which offers a comprehensive archive of volumes reflecting the evolution of the field. Volumes deliver cutting-edge research and insights, complementing the Academy's flagship journals, the Journal of the Academy of Marketing Science (JAMS) and AMS Review.

Taking a new approach to a relatively underexplored area, this book examines the concept of authenticity and its relevance to marketing management. The author draws on several disciplines, including arts, philosophy, sociology and psychology, as well as focusing on important sub-fields within the field of marketing such as consumer behaviour and tourism. Presenting data from interviews with managers and consumers, and summarising and critiquing recent developments within the field, From Arts to Marketing is a timely and much-needed addition to literature and will be useful to those researching consumer behaviour, brand management and marketing more generally.      

The pandemic that struck in late 2019 - the coronavirus, commonly referred to as COVID-19 - affected every country in the world. This book examines how the pandemic has impacted healthcare institutions worldwide, and focuses on the international experience of COVID-19 in terms of healthcare delivery since 2019 and today. It highlights how healthcare facilities around the world have managed and continue to manage their obligations to their citizens. The book's goal is to improve our understanding of the many negative and positive impacts of the pandemic on various aspects of our lives, including the health aspect, and how healthcare institutions could expand their ability to manage similar pandemics in the future without seriously compromising their ability to address other, regular health issues. At the same time, it takes a closer look at CSR, sustainability, ethics, and governance issues related to the pandemic, as well as current CSR practices in each of the countries reviewed. Given its scope, the book will be of interest to a broad readership including researchers, practitioners, and students concerned with the pandemic's societal and public health implications.

Content marketing is now a firmly established discipline in online marketing. But how exactly does content marketing work? What are the consequences for strategic content planning and what does valid content marketing controlling look like?  This book goes beyond the usual tips on how to implement content marketing by asking what the fundamental effect of content marketing is on companies' customers and prospects. The author not only describes the requirements and procedures for the strategic design of content marketing, but also presents a comprehensive content marketing controlling framework based on the analyzed impact mechanisms.  With this book, marketing managers receive a theoretical foundation of the discipline of content marketing as well as numerous recommendations for successful implementation in companies.

This open access edited book brings together a number of theories under the umbrella of humanistic governance to develop a persuasive alternative perspective on governance, particularly for democratic organisations such as co-operatives.  It examines how we can move beyond a profit-first approach to governance, into a framework that prioritises human dignity in all aspects of an operation.  This book also discusses key issues for different types of cooperatives and how these might be addressed. And, finally, it addresses how cooperatives can better cope with dynamic change processes. This book will be of interest for academics working in the areas of stakeholder governance, social solidarity economy, ethical management and co-operatives.

While most managers are primarily concerned with being able to make decisions quickly, manage meetings efficiently and drive innovation, there is often little time for reflection in a business world where opinions must be formed and decisions taken on the hoof. It often seems counterintuitive to stop the clock and take time to think things through. Philosophy, on the other hand, addresses the basic questions of our existence, our identity, our role in the world and the models for living that might inspire our actions. By understanding philosophy, it becomes more possible to provide meaning to many of our management practices and to business at large, while enhancing self-satisfaction and happiness at work. This latest book from Professor Santiago Iniguez presents a collection of management ideas inspired by renowned philosophers.  It provides a framework, as well of a series of business situations, for analyzing decisions from the perspective of values and principles. With insights on topics such as, how to gain respect at work, how to cultivate an optimistic outlook and how to shrug off failure, it offers timeless advice for managers that can be applied for their personal and professional development. Offering a unique perspective and valuable insights on what leadership is, and the relevance of values and principles to becoming a successful, recognized manager, this book presents a thoughtful guide to anyone who wants to install meaning into their management practices and their lives.

This book contributes to blockchain applications in food supply chain management from both theoretical and practical perspectives. By using the case study research method, it empirically investigates why and how food companies implement blockchain technology. Moreover, it proposes a conceptual framework based on the case findings and extant literature. The book provides empirical evidence to verify academic findings such as critical success factors and barriers. Furthermore, it identifies the implementation process to answer the 'how' question. Uniquely, it applies the innovation process model and the practice-based view (PBV) to studies on food supply chains and blockchain. Thus, building on the original model and theory, it enriches the theory on blockchain implementation, making it a valuable asset for all researchers and practitioners interested in blockchain adoption and food supply chain management.

End of 2022, nearly 200,000 people indicated holding a position as a customer success manager on LinkedIn. Customer success management (CSM) is thus the fastest growing business function. It was first implemented in selected service businesses, but currently CSM applications are spreading globally across industries. This book provides a clear understanding of CSM for practitioners based on comprehensibly prepared knowledge from practical and scientific resources. The book can be used as a practical guide to learn about CSM process and the roles, necessary capabilities, and expectations toward customer success managers. Furthermore, it also shows how CSM differs from and, at the same time, relates to existing customer-related management concepts such as value-based selling, key account management and customer relationship management. The presented insights are not only relevant for customer success managers, but also for those aiming at such a position in the future. The book is also useful for supplier and customer representatives who are connected with customer success management activities in their daily business.

This book focuses on the main advancements made in the economics and social sciences field through the use of grey systems theory. As a result, it addresses both the state of the art and the applications of grey systems theory in economics and social sciences. The book is structured in eight main chapters, covering the following topics: the state of the art in the grey systems theory research in economics and social sciences, which includes a bibliometric analysis, a selection of the most well-cited papers in the field, and a selection of applications in which the grey systems theory is used in the areas of suppliers selection,  risk assessment, public opinion assessment, linear programming, complex projects management, social media analysis, and natural language processing   Each chapter gives an overview of a particular economic or social sciences topic, providing an explanation on the main terms and methods used for solving the problem, including the notations, terminology, and the needed steps to solve it. A practical application is presented in most of the chapters, while in the others, a series of case studies are presented from the literature and discussed in depth in terms of methods used and advantages brought by each of these methods. The last chapter discusses the hybridization cases in which the grey systems theory has been or can be successfully used along with other artificial intelligence methods and techniques for a more advanced analysis in the economics and social sciences field.   The reasoning and the explanations used in the book are easy to understand for the interested persons who are not familiar to the field and want to learn more related on how the grey systems theory can be applied to economics and social sciences. As for the experts in this field, this book can be a good referral point for developing new areas of research by combining the advantages of the grey systems theory with other theories within the field.    

 This book discusses the importance of developing routininized behaviours in new venture development, specifically highlighting the unique challenges that academic spin-offs face in this vital step towards successful business creation.  During the early development stage, new ventures are informally established and have few routines that inform organizational performance. However, the process of new venture development is characterized by high ambiguity, for example entrepreneurs have to deal with ill-defined technologies that are only vaguely understood or delineated. They also need to gradually make sense of the connections between technological functions, customer preferences and market structures.  At the same time, during the early stage of new start-ups, experiences tend to be personal, embodied in specific individuals, such as the founder of founding team. Benefiting from these experiences and developing successful businesses that can exist independently of these individuals requires that these experiences become embedded in the form of routines.  The author argues that developing these routines, or 'routinizing behaviours,' plays a critical role in the process of adaptation, learning, and ultimately, success. Focusing on these routinizing behaviours in particular, the book presents primary and empirical research on the specific challenges that academic spin-offs face and delivers a framework for the routinization of behaviours, demonstrating the challenges and opportunities that can intervene in this process.  Finally, the author brings together implications that academics and practitioners can take and apply in their own ventures.

Online shopping is undergoing significant changes around the globe, evolving in the food and non-food segments alike. Representing a vital distribution channel that reaches countless customers, sales from online shopping have long-since exceeded USD 1000 billion per year and are growing steadily. This book is intended for general readers and professionals interested in companies' strategic orientation in connection with their online format and building and strengthening customer loyalty. In this regard, their business strategies are not considered in their full scope and complexity; instead, the book focuses more narrowly on the relationship between business strategy, buying behavior and customer loyalty.

This book brings together research related to sustainability, green, and eco-entrepreneurship to explore what the author describes as cleaner entrepreneurship, which also links to social issues and public policy. Particularly in emerging markets, public policies have encouraged the co-creation of sustainable entrepreneurial activities. It begins by discussing sustainable entrepreneurship in the context of the sustainable development goals (SDGs) and presents global perspectives of entrepreneurship and social consciousness. It then presents a framework describing how sustainable entrepreneurship can address issues such as poverty, access to healthcare, and gender inequality. The book closes by laying out future standpoints of green entrepreneurship and how global-local partnerships will encourage reverse innovation and collective business development projects.

Despite its complexity, innovation is often depicted within academic literature as a phenomenon that is innately good and always necessary. This thought-provoking volume presents a more nuanced view - through a number of paired chapters for and against, as well as more general critiques of innovation and several suggested new lines of inquiry, the book will be of interest to all with a broader interest in innovation.

This open access book provides an extensive overview of the usage of information and communication technologies in the tourism and hospitality industry. It presents the proceedings of the International Federation for IT and Travel & Tourism (IFITT)'s 30th Annual International eTourism Conference, which assembles the latest research presented at the ENTER2023 conference. The enclosed papers cover various topics within the field, including augmented and virtual reality, website development, social media use, e-learning, big data, analytics and recommendation systems.

The presence of enterprising activity, which now permeates universities globally, leaves a notable legacy and impact on both individuals and institutions. This book explores the universal and growing relationship between entrepreneurship and higher education.  Beginning with a general introduction to entrepreneurship education-related applications of pedagogy and educational philosophy, the book goes on to discuss institutional and stakeholder relevancy, followed by the cultural impact of entrepreneurship. In doing so, the book highlights the multifaceted nature of embedded entrepreneurship within institutions pedagogically, philosophically, socially, and structurally.  Acknowledging several perspectives of entrepreneurship, the author addresses the core questions for higher education, reflects on thematic case studies concerning enterprise and entrepreneurship within the sector, and presents a new model for university-based entrepreneurship across teaching, research, and business development activities. 

A Financial Times Best Book of the Year "A must-read, with key lessons for the future."--Thomas Piketty A groundbreaking examination of austerity's dark intellectual origins.  For more than a century, governments facing financial crisis have resorted to the economic policies of austerity--cuts to wages, fiscal spending, and public benefits--as a path to solvency. While these policies have been successful in appeasing creditors, they've had devastating effects on social and economic welfare in countries all over the world. Today, as austerity remains a favored policy among troubled states, an important question remains: What if solvency was never really the goal?  In The Capital Order, political economist Clara E. Mattei explores the intellectual origins of austerity to uncover its originating motives: the protection of capital--and indeed capitalism--in times of social upheaval from below.  Mattei traces modern austerity to its origins in interwar Britain and Italy, revealing how the threat of working-class power in the years after World War I animated a set of top-down economic policies that elevated owners, smothered workers, and imposed a rigid economic hierarchy across their societies. Where these policies "succeeded," relatively speaking, was in their enrichment of certain parties, including employers and foreign-trade interests, who accumulated power and capital at the expense of labor. Here, Mattei argues, is where the true value of austerity can be observed: its insulation of entrenched privilege and its elimination of all alternatives to capitalism.  Drawing on newly uncovered archival material from Britain and Italy, much of it translated for the first time, The Capital Order offers a damning and essential new account of the rise of austerity--and of modern economics--at the levers of contemporary political power.

Following Russia's invasion of Ukraine in early 2022, sanctions were implemented that banned Russia from most international sports. As a result, sport governing bodies (SGBs) have made a marked shift in their tradition of neutrality, to a point of no return. In light of this, this book asks what is next for SGBs. It provides an analysis of the root problem that sport governing bodies have had with politics since their inception: a paradoxical treatment of neutrality. This can be evidenced by their awarding of Mega-Sport Events to authoritarian states and also through the SGBs' own desire to make a difference by promoting human rights and sustainable development. Good or bad, the author argues that their neutrality principles are invalidated by their actions.  Offering interdisciplinary research with empirical examples, this issue is explored in an engaging, yet analytical way, making it valuable reading for researchers and students interested in sport management, for organisations and also policy makers. This book presents a pioneering study of neutrality and autonomy in sport in light of the Ukraine crisis, and addresses a growing appetite in academia on how sport governing bodies will reconcile their commitments to societal progress, whilst maintaining neutrality.

In a time when mass joblessness and precarious employment are becoming issues of national concern, it is useful to reconsider the experiences of the unemployed in an earlier period of economic hardship, the Great Depression. How did they survive, and how did they fight against inhumane government policies? Americans are often thought to be a very conservative and individualistic people, but the collective struggles of the supposedly "meek" and "atomized" unemployed in the 1930s belie that stereotype.  Focusing on the bellwether city of Chicago, this book reevaluates those struggles, revealing the kernel of political radicalism and class resistance in practices that are usually thought of as apolitical and un-ideological. From communal sharing to "eviction riots," from Unemployed Councils to the nationwide movement behind the remarkable Workers' Unemployment Insurance Bill, millions of people fought to end the reign of capitalist values and usher in a new, more socialistic society. While they failed in their maximal goal of abolishing economic insecurity and the disproportionate power of the rich, they did wrest an incipient welfare state from the ruling class. Today, their legacy is their resilience, their resourcefulness, and their proof that the unemployed can organize themselves to renew the struggle for a more just world.

Buy Black examines the role American Black women play in Black consumption in the US and worldwide, with a focus on their pivotal role in packaging Black feminine identity since the 1960s. Through an exploration of the dolls, princesses, and rags-to-riches stories that represent Black girlhood and womanhood in everything from haircare to Nicki Minaj's hip-hop, Aria S. Halliday spotlights how the products created by Black women have furthered Black women's position as the moral compass and arbiter of Black racial progress. Far-ranging and bold, Buy Black reveals what attitudes inform a contemporary Black sensibility based in representation and consumerism. It also traces the parameters of Black symbolic power, mapping the sites where intraracial ideals of blackness, womanhood, beauty, play, and sexuality meet and mix in consumer and popular culture.

This book demonstrates the primacy of touch, smell, taste, sight and sound within the retail landscape. It shows that histories of the senses, body, and emotions were inextricably intertwined with processes and practices of retail and consumption. Shops are sensory feasts. From the rustle of silk to the tempting aroma of coffee, the multi-sensory appeal of goods has long been at the heart of how we shop. This book delves into and beyond this seductive idyl of consumer sensuality. Shopping was a sensory activity for consumers and retailers alike, but this experience was not always positive. This book is inhabited by tired feet and weary workers, as well as eager shoppers. It considers embodied sensory experiences and practices, and it represents both a celebration and interrogation of the integration of sensory histories into the study of retail and consumption. Crucially, this book places breathing, feeling human bodies back into the retail space.

This book offers a lively account of the humanitarian, economic, societal, and planetwide impacts of the pandemics, the COVID-19 pandemic included, which are traced back to as early as the 14th century plague pandemic. Placing the pandemics along with other globally shared resources, such as global warming, AI singularity, and high-risk physics experiments, each of the nine chapters of the book discusses the global health crises from a variety of unique standpoints, including infectious diseases, economics, governance, and public health. Based on the historical records of past pandemics and the rich data from the COVID-19 pandemic, a conceptual framework is presented for the economics of pandemics as a globally shared experience. This book aims to critically examine salient features in the global responses to the COVID-19 pandemic, including global governance, lockdowns, radical movements, and mRNA vaccines. The book will be a valuable resource to students, researchers, and policymakers who are working in the fields of environmental economics, global-scale public goods, and health economics.

Digitization is transforming our world economically, culturally, and psychologically. The influx of new forms of communication, networking, and business opportunities, as well as new types of distraction, self-observation, and control into our societies represents an epochal challenge. Following Bernard Stiegler's concept of pharmacology, Felix Heidenreich and Florian Weber-Stein propose to view these new forms as digital pharmaka. Properly dosed, they can enable new self-relationships and forms of sociality; in the case of overdose, however, there is a risk of intoxication. In this essay, Felix Heidenreich, Florian Weber-Stein, and, in a detailed interview, Bernard Stiegler analyze this complex change in our world and develop new skills to use digital pharmaka.

This monograph contains an evaluation of the research dealing with the drivers and significance of corporate board diversity and corporate governance focused on Saudi Arabia. It specifically shows how to increase board diversity in a different culture and social setting. This is achieved by presenting more than two thousand items of secondary data and comparing these to data from 2020 to show the social change from the old to new diversity logics amidst the more general social change, with comparative analysis of global trends. The book will provide a clear picture of boardroom diversity in Saudi Arabia. This will contribute to knowledge through understanding board diversity and exploring whether there have been changes in the boardroom due to social structure shifts, and the extent of resistance. It will benefit both accounting and governance academics as well as the broader practitioner community. Furthermore, it will be important for those looking at social change and the role of the Saudi national plan Vision 2030 which provides a strategic framework to reduce the country's dependence on oil, diversify its economy and develop its public sector. The first book to investigate boardroom diversity in Saudi Arabia Captures the change of Saudis boardroom in six demographic types of diversity Looks into the impact of social settings in Saudi culture by highlighting the Vision of 2030 Provides a comprehensive review of Saudi Arabia's most recent corporate governance codes

A business model basically describes the way a company makes money. Yet, often we use digital services for free (e.g. Facebook, Google or WhatsApp) or for what seems to be a relatively minor price (e.g. Blablacar, Airbnb, and Amazon). Digital business models are different to traditional business models. Digital Business Models explains the key challenges and characteristics of the various business models that are used by digital businesses. These companies can be a source of inspiration for traditional bricks-and-mortar companies that aim to go digital and/or revamp their traditional business model. Most businesses rely on some form of digital technology for their marketing communication, customer relationship management, supply chain or distribution, yet digital transformation entails a complete reassessment of the way value is created and captured. Digital Business Models details the successful customer acquisition tactics and the development of business ecosystems by digital players. Using the relevant academic and managerial body of knowledge, the authors define the concepts, describe the various ways digital businesses create and capture value and propose some useful tools for managers to analyse a situation, formulate or implement a strategy. Different digital business types are evaluated, such as multisided platforms, digital merchants, subscription-based model, freemium, social media and sharing economy. Each chapter is illustrated with several examples and the appendix comprises four full-length case studies.

This book offers a concise and analytical portrait of the contemporary world. The author encompasses concepts and theories from multiple disciplines, notably sociology, anthropology, international relations, business, and economics, to examine the major transformations of the modern world, their underlying causes, and their consequences. The volume is organized into 20 chapters and five parts. The first part discusses emerging trends in global demographics, culture, globalization, and emerging markets. The second part examines trends in global business, corporations, wealth distribution, and the future of work and organization. The third part discusses issues about commodities, water, energy, food, and the environment. The fourth part is dedicated to technological innovations. Finally, the fifth part analyzes major trends in global healthcare and the COVID-19's impacts. This book is a timely and relevant reference for business leaders, managers, students, and all those passionate about understanding our rapidly changing world.

Despite deep divisions on the issue of immigration, this book shows that immigration promotes economic innovation, expands the job market, and contributes to diversity and creativity in the United States. Immigration, as a conduit for bringing new talent, ideas, and inventions into the United States, is essential to the success and vitality of our economy and society. In this timely book, researched and written by the Immigration Book Project Team at Penn State University, immigration is approached from historical, economic, business, and sociological perspectives in order to argue that treatment of immigrants must reflect and applaud their critical roles in supporting and leading the economic, social, cultural, and political institutions of civil society. Approaching immigration as both a socioeconomic phenomenon and a matter of public policy, The Danger of Devaluing Immigrants offers demographics and statistics on workforce participation and job creation along with stories of individual immigrants' contributions to the economy and society. It supports the idea that, when immigration is challenged in the political sphere, we must not lose sight of the valuable contributions that immigrants have made--and will continue to make--to our democracy. Approaches immigration from many perspectives: economic, business, historical, and sociological Investigates the substantial roles of immigrants in critical industries and sectors across the U.S. economy Emphasizes the bimodal nature of attitudes toward immigrants depending on their education and skill level and abilities Includes personal stories and case studies from immigrants Draws on the expertise of a team from the Smeal College of Business at Penn State University

Human decisions, especially in management and personnel selection, are based on making judgments about people analytically and intuitively. Yet in business and scientific contexts, judgments are expected to be based on a rational analysis rather than intuitions or emotions. Intuition is often seen as something mystical that should not be trusted and thus eliminated from human decision-making. Our empirical and theoretical research shows that this is impossible when people are dealing with people. Instead, intuitions and emotions have significant power in the decision-making process. Neuroscience even shows that humans are incapable of switching off their emotions or intuitions when making decisions. Therefore, intuition and emotions as evolutionary achievements of human beings should be looked at more closely to use the wisdom they offer. This book provides an insight into the current state of research on rational-analytical procedures in personnel selection and complements this with research on intuitions and emotions in personnel diagnostics. By integrating scientifically verifiable rational-analytical decision-making procedures with the inner experiential knowledge of people, this book bridges two complementary ways of recognizing and making good decisions. It demonstrates how intuitions are developed and used in different fields of practice and cultures and how scientific research results from rational-analytical and intuitive-emotional selection procedures are successfully integrated by practitioners.

Gender equity can't happen without racial equity. We need Shared Sisterhood. Bias persists in organizations and society. Despite efforts that have been made in the last few decades, gender and racioethnic equity still hasn't been achieved. What's worse, Black, Indigenous, Asian, and Latina women are being held back more than their White counterparts. We need to change how we strive for equity. We must move beyond individual solutions toward collective action, where people from historically power-dominant and marginalized groups work together, so that all women experience the benefits of professional growth and equity. We need Shared Sisterhood, and anyone, regardless of gender, can join in. Professor Tina Opie first started Shared Sisterhood as a movement to drive gender and racial equity in organizations. Since then, she and professor Beth A. Livingston have worked together to spread the word to leaders across organizations, with thousands of followers joining the cause. In this book, they explain how to use vulnerability, trust, empathy, and risk-taking to build Shared Sisterhood and break down three key parts of the process: Dig into your own assumptions around racioethnicity, gender, and power Bridge the divide between women of all backgrounds through authentic relationships Advance all women across the organization and beyond Balancing a mix of history, research, and real-life examples--including the authors' own experiences--this book encourages everyone to join Shared Sisterhood and advance equity for all.

Gamification for Innovators and Entrepreneurs is about an exciting, still emerging superpower. One that empowers you to use, repurpose and create games that will help solve the great societal and organisational challenges that companies, startups and nonprofits are facing today - games that are explicitly designed and can be iteratively improved to engage stakeholders, facilitate experimentation and actually drive innovation. What makes gamification a superpower is its use of powerful methods and techniques from diverse disciplines and traditions - like futures studies, user experience, agile management, design thinking or business design - in a new, action-oriented and engaging framework. Each game world is a safe, playful space, where groups are free to experiment in innovative and inclusive forms of collaboration. Gamification for Innovators and Entrepreneurs builds on insights and knowledge from over 150 leading experts in the field. It provides a rich collection of materials for innovators, entrepreneurs and game designers that allows you to dive deep into innovation and entrepreneurship, into games and gamification. You can build on 36 gamification design patterns - like dilemma solving, experiential learning, innovation markets and storytelling - and use a game design canvas to create your own innovation games. Or you can customize some of the 70+ games featured in the book that are already in use by innovators, entrepreneurs and professional trainers. Additional resources are provided for teachers and game facilitators. The superpower of gamification does not yield simplistic solutions - but the resources from Gamification for Innovators and Entrepreneurs will provide you with the means and the confidence to tackle some of the great challenges we are all facing today. An easily accessible and comprehensive overview on gamification and games in the context of innovation and entrepreneurship Draws on several collaborative research projects involving partners such as Lego, Deutsche Telekom, Lufthansa Systems, 3M, Danske Bank, and Nokia Systems. Extensive experience of the authors in the facilitation of games, their role as an enabler of learning and their potential to facilitate transformation. 36 reusable gamification design patterns, a five-step process and a game design canvas to create one's own innovation games Summaries and references of more than 70+ customizable games that are already in use by innovators, entrepreneurs and professional trainers Educational materials for teachers, trainers and game facilitators

Tourism and Heritage in the Chornobyl Exclusion Zone (CEZ) uses an ethnographic lens to explore the dissonances associated with the commodification of Chornobyl's heritage. The book considers the role of the guides as experience brokers, focusing on the synergy between tourists and guides in the performance of heritage interpretation. Banaszkiewicz proposes to perceive tour guides as important actors in the bottom-up construction of heritage discourse contributing to more inclusive and participatory approach to heritage management. Demonstrating that the CEZ has been going through a dynamic transformation into a mass tourism attraction, the book offers a critical reflection on heritagisation as a meaning-making process in which the resources of the past are interpreted, negotiated, and recognised as a valuable legacy. Applying the concepts of dissonant heritage to describe the heterogeneous character of the CEZ, the book broadens the interpretative scope of dark tourism which takes on a new dimension in the context of the war in Ukraine. Tourism and Heritage in the Chornobyl Exclusion Zone argues that post-disaster sites such as Chornobyl can teach us a great deal about the importance of preserving cultural and natural heritage for future generations. The book will be of interest to academics and students who are engaged in the study of heritage, tourism, memory, disasters and Eastern Europe.

The gripping inside story of YouTube, the company that upended media, culture, industry, and democracy--by a leading tech journalist Across the world, people watch more than a billion hours of video on YouTube every day. Every minute, more than five hundred additional hours of footage are uploaded to the site, a technical feat unmatched in the history of computing. YouTube invented the attention economy we all live in today, forever changing how people are entertained, informed, and paid online. Everyone knows YouTube. And yet virtually no one knows how it works. Like, Comment, Subscribe is the first book to reveal the riveting, behind-the-scenes account of YouTube's technology and business, detailing how it helped Google, its parent company, achieve unimaginable power, a narrative told through the people who run YouTube and the famous stars born on its stage. It's the story of a revolution in media and an industry run amok, how a devotion to a simple idea--let everyone broadcast online and make money doing so--unleashed an outrage and addiction machine that spun out of the company's control and forever changed the world. Mark Bergen, a top technology reporter at Bloomberg, might know Google better than any other reporter in Silicon Valley, having broken numerous stories about its successes and scandals. As compelling as the very platform it investigates, Like, Comment, Subscribe is a thrilling, character-driven story of technological and creative ingenuity and the hubris that undermined it.

This edited volume presents a compendium of emerging and innovative studies on the proliferation of new working spaces (NeWSps), both formal and informal (such as coworking spaces, maker spaces, fab labs, public libraries, and coffee shops), and their role during and following the COVID-19 pandemic in urban and regional development and planning. This book presents an original, interdisciplinary approach to NeWSps through three features: (i) situating the debate in the context of the COVID-19 pandemic, which has transformed NeWSp business models and the everyday work life of their owners and users; (ii) repositioning and rethinking the debate on NeWSps in the context of socioeconomics and planning and comparing conditions between before and during the COVID-19 pandemic; and (iii) providing new directions for urban and regional development and resilience to the COVID-19 pandemic, considering new ways of working and living. The 17 chapters are co-authored by both leading international scholars who have studied the proliferation of NeWSps in the last decade and young, talented researchers, resulting in a total of 55 co-authors from different disciplines (48 of whom are currently involved in the COST Action CA18214 'The Geography of New Working Spaces and Impact on the Periphery' 2019-2023: www.new-working-spaces.eu). Selected comparative studies among several European countries (Western and Eastern Europe) and from the US and Lebanon are presented. The book contributes to the understanding of multi-disciplinary theoretical and practical implications of NeWSps for our society, economy, and urban/regional planning in conditions following the COVID-19 pandemic. The Open Access version of this book, available at www.taylorfrancis.com, has been made available under a Creative Commons Attribution-Non Commercial-No Derivatives 4.0 license.

China's rapid socio-economic development has achieved remarkable equalizing conditions between men and women in the aspects of health, education and labor force participation, but the glass ceiling phenomenon has become more prominent. The book develops a cross-disciplinary paradigm, with economics at its core, to better understand gender in China and women in management in the Chinese business context. The theoretical perspective integrates the knowledge and evidence from cognate disciplinary strands, such as economics, sociology, management studies, and the Chinese literature, into one unified framework. In-depth interviews with managers in China's largest enterprises complement the theoretical perspective with rich empirical details to examine women's managerial experiences and career choices. The book's argument sheds light on the power of stereotypes that specify women's roles in the family, organization, and society. It shows that understanding the socio-psychological and organizational dynamics of stereotyping in the Chinese context, as well as how Chinese women make career decisions, recognizing and deploying these expectations, provides new perspectives on the underrepresentation of women among business leaders in China. The book offers multi-disciplinary evidence on the economics of gender in China that is highly relevant for gender studies in general, and across a number of subject areas, and it can be used in any setting as an introductory reference. The Open Access version of this book, available at www.taylorfrancis.com, has been made available under a Creative Commons Attribution-Non Commercial-No Derivatives 4.0 license.

YouTube, Instagram, Facebook, Vimeo, Twitter, etc. have their own logics, dynamics and different audiences. This book analyses how the users of these social networks, especially those of YouTube and Instagram, become content prescribers, opinion leaders and, by extension, people of influence. What influence capacity do they have? Why are intimate or personal aspects shared with unknown people? Who are the big beneficiaries? How much is vanity and how much altruism? What business is behind these social networks? What dangers do they contain? What volume of business can we estimate they generate? How are they transforming cultural industries? What legislation is applied? How does the legislation affect these communications when they are sponsored? Is the privacy of users violated with the data obtained? Who is the owner of the content? Are they to blame for "fake news"? In this changing, challenging and intriguing environment, The Dynamics of Influencer Marketing discusses all of these questions and more. Considering this complexity from different perspectives: technological, economic, sociological, psychological and legal, the book combines the visions of several experts from the academic world and provides a structured framework with a wide approach to understand the new era of influencing, including the dark sides of it. It will be of direct interest to marketing scholars and researchers while also relevant to many other areas affected by the phenomenon of social media influence.

The process of globalisation in world markets, and the growing number of enterprises competing with one another in terms of the products and services they offer, naturally leads to the improved efficiency of management systems. Efficiency is required in order for these entities to maintain competitiveness. To assess the efficiency of their management systems, enterprises use quality cost calculation. This book fills the research gap concerned with the scientific study of the quality cost calculation, with regard to service companies. It offers the authors' concept of using the cost of quality calculation as a tool for assessing the efficiency of the management systems of service companies. The book consists of six chapters that present both a theoretical and an empirical part. In the theoretical part, the following issues are discussed: quality costs; the evolution of quality cost calculation; quality cost calculation models and their applications to date; and the specific way in which service companies operate. The practical part presents the authors' model of quality cost calculation along with the adopted assumptions and cost structure, as well as the research methodology and verification of the use of the developed model in a selected service company. The research gives credence to the role and importance of this tool in economic practice. The book will be desired reading by both theoreticians and practitioners of quality management and accounting. It is also a valuable resource for master's and doctoral students wishing to broaden their knowledge of quality costs and their calculation in the fields of economics and management. The Open Access version of this book, available at http: //www.taylorfrancis.com, has been made available under a Creative Commons Attribution-Non Commercial-No Derivatives 4.0 license.

The empowering true story of a group of spirited stewardesses who "stood up to huge corporations and won, creating momentous change for all working women." (Gloria Steinem, co-founder of Ms. magazine) It was the Golden Age of Travel, and everyone wanted in. As flying boomed in the 1960s, women from across the United States applied for jobs as stewardesses. They were drawn to the promise of glamorous jet-setting, the chance to see the world, and an alternative to traditional occupations like homemaking, nursing, and teaching. But as the number of "stews" grew, so did their suspicion that the job was not as picture-perfect as the ads would have them believe. "Sky girls" had to adhere to strict weight limits at all times; gain a few extra pounds and they'd be suspended from work. They couldn't marry or have children; their makeup, hair, and teeth had to be just so. Girdles were mandatory while stewardesses were on the clock. And, most important, stewardesses had to resign at 32. Eventually the stewardesses began to push back and it's thanks to their trailblazing efforts in part that working women have gotten closer to workplace equality today. Nell McShane Wulfhart crafts a rousing narrative of female empowerment, the paradigm-shifting '60s and '70s, the labor movement, and the cadre of gutsy women who fought for their rights-and won.

The book introduces a preliminary, integrative conceptual framework on the intersections between management and social justice with a view that the quest for social justice is not an endpoint rather an ongoing journey. With contributions from management scholars and practitioners, it highlights, examines, and explores the continuities and discontinuities, gains and losses, and struggles and successes in this quest for reimagining organizations as sites and vehicles for advancing social justice in the world.  To nurture and facilitate flourishing individuals and collectives, we need bolder, more innovative, and more creative models of engagement. Further, we need models for speaking and learning from different perspectives and building common ground through shared values of equity, connectivity, and compassion and moral expansiveness while recognizing the complexities of the world we inhabit via our organizations and the need to develop nuanced understandings of the same. Contributing authors address questions such as: Are social justice and management mutually exclusive concepts? How can we draw on effective management for advancing social justice aims? How do we bend the arc of organizational life towards more justice? What are the rights and obligations of organizations and their members to the world at large, and to their local communities and societies? Through its re-imagining of organizations and management as vehicles for social justice instead of just as tools of oppression, injustice, or regressive organizing in an extractive economy, this book brings together critical and positive organizational approaches challenging fundamental assumptions about how our society, people's collectives, and workplaces are organized with capacity building, incremental change, sustained change, institutionalized change, dynamic ongoing problem-solving/ assessment/ redesign, and more.  Management scholars will learn the nuanced and complex intersections between management theories and practice and different types of justice/injustice in a global context both as antecedents to modern organizations and workplaces and the ways in which these intersectional actors advance and change the organizations and workplaces of the future.

Interactive marketing, as one of the fastest growing academic fields in contemporary business world, is the multi-directional value creation and mutual-influence marketing process through active customer connection, engagement, participation and interaction. Contemporary interactive marketing has moved beyond the scope of direct marketing or digital marketing, as the market is becoming a forum for conversations and interactions among connected actors or participants in platform ecosystems. The advancement of mobile technology with interactive content and personalized experience makes interactive marketing the new normal in the business world. This handbook contains the most comprehensive and cutting-edge knowledge in the interactive marketing field. The 41 chapters that are divided into eight sections cover all aspects of contemporary interactive marketing realm, including social media and influencer marketing, big data and machine learning in predictive analytics, mobile marketing and proximity marketing, interactive digital marketing and Omnichannel marketing, AI, VR and AR in business applications. With a focal point on interactive marketing, this handbook takes a multidiscipline perspective, from new technology innovations, social media and platform application, economic and cultural impacts, social and psychological analysis, and management and information system. This book provides a timely and comprehensive textbook companion and/or course project resource for college educators and students used for variety of graduate and undergraduate marketing courses, such as Digital Marketing, Internet Marketing, Social Media Marketing, New Media Communication, Marketing Analytics and Marketing Management, etc. It offers valuable references for academic researchers who are interesting conducting and publishing in interactive marketing research. The state-of-art review and emerging new trends presented in the book are particularly useful for research idea generation and conceptual development. The book also putts forward insightful guidelines and practical tools for business management in the application of new interactive marketing strategies and applications in the real world practices.  

(NOTE TO AMERICAN READERS: this book refers to soccer.) The beautiful game is big business. Football leagues worldwide are being dominated by clubs which are becoming richer and more powerful. Since the first edition of this book was published in 2003, much has changed in the industry. However the central challenge remains how best football, its leagues and clubs can navigate a path between the logic of the market and the logic of community (social), while also remaining focused on a sporting logic. In this second edition, author Stephen Morrow offers a critique of football's economic structure, prevalent models of club ownership and governance, and new approaches to regulation that have emerged. The book also reflects on the Covid-19 pandemic and on ways in which it has illuminated many of the structural weaknesses inherent in football. It also offers an insight into the woman's game and its financial development in some countries, as well discussing issues such as football's response to environmental challenges. Drawing on theory and new literature from across relevant academic disciplines, this book seeks to make sense of the current challenges while also putting forward solutions as to how football can continue to harness and build on its social and community significance.

This book explores theories and brings empirical evidence of innovations in learning and teaching and practice-driven leadership and governance of higher education institutions across developed and developing countries aiming to recover and sustain during and after the COVID-19 Pandemic. A fresh managerial approach to identifying the critical challenges, opportunities and strategies of higher education services management is the fundamental essence of this book. The book includes unique chapters, and these are carefully designed. This book has original scholarly contributions, including case studies, and explains how higher education institutions can deal with the challenges of the Covid-19 Pandemic. The cross-cultural insights of both public and private sector higher education institutions across the globe are a helpful guide for academics, researchers, advanced students, and practitioners to identify and understand the best practices about what worked well and what did not during the Covid-19 Pandemic. The chapters help formulate a strategic recovery plan for higher education institutions to mitigate the challenges of the post-Covid-19 Pandemic.

This book offers a fresh approach to strategy by examining the idea of Optionality. Optionality is the right, but not the obligation, to take an action. Built on historic military tactics, static engineering principles, and equilibrium-seeking economics, conventional strategic-thinking suffers some weaknesses, principal of which is its inability to deal with conditions of high uncertainty. This book begins by dividing the business landscape into three distinct domains; (1) Fragile, (2) Robust, and (3) Long-shot (FRL), which alert us to the context-specificity of strategy tools, before suggesting that theoretical lenses are required to understand and implement strategy in VUCA (Volatile, Uncertain, Complex, and Ambiguous) domains. The authors explore the concept and methodology of Optionality in order to demonstrate how it can be used in conjunction with existing strategy tools in order to achieve competitive success. It will be of great interest to academics and students of strategy and innovation.

In this book, Tobias Röding addresses the topic of technology use along different touchpoints in context of different services in retailing, both in offline and online retail, with a total of eight essays. In particular, the interaction of technology use and the frontline employee is also considered and a special focus is placed on aspects of data disclosure by customers. In this context, the essays concentrate in varying degrees on the social interaction between customer, frontline employee and a service-technology, as well as on the balancing of benefits and risks for the customer in a possible disclosure of personal information. Based on the essays' findings, implications for both practice and academia are provided..

In previous books, the author has investigated rivalry in the context of sport and non-sport settings. This book investigates how rivalry and group member behavior manifests in the setting of politics, religion, and sport, three settings of intense group member bias. Building on the author's Hierarchy of Out-group Derogation (HOD) and Out-group Derogation Spectrum (ODS), it discusses the potential of common interests to drive out-group cooperation. The work ends with a call for future research to better understand how to decrease out-group derogation and negativity. Incorporating research from marketing, psychology, political science, and sociology, this book offers researchers in several fields a new understanding of how setting and group membership influences the ways people view and behave toward out-groups.

This book trailblazes co-evolution approaches which have been prototyped and tried out by the authors, with global academic and practitioner backgrounds. It was devised to help humanity, people, perceived as complex adaptive systems, to self-organize, co-create, and manage complexity, by showcasing with own example, as individuals and open networks. The book bundles main components needed for facilitation in complexity, while each chapter covers conceptual solutions for specific complexity strategies, tactics, operations - projects. These solutions serve as blueprints and roadmaps, providing approaches for practitioners and researchers alike. The main features incorporated in all the approaches are transcending silos and organizational hierarchies toward a borderless collaboration between diverse stakeholders with dynamic roles and accountabilities regarding purposes, missions and solutions. The book includes suggestions for strategic, tactical and operational managerial and governance approaches for disruptive, short-term, innovative, open, large-scale engagements where rapid onboarding, situational awareness, innovation and innovation in context, and action are expected while fast facilitation, dynamic reconfiguration, and self-organization are required. It also describes how long-term sustained co-creative action needs to be facilitated, to adapt to external and internal complexity dynamics while initiating positive change. This book showcases how co-creation and co-dreaming emerge with co-evolution.  Chapters 1, 2, and 11 are available open access under a Creative Commons Attribution 4.0 International License via link.springer.com.

Through in-depth case studies, this book seeks to reveal the secret of Huawei's rapid growth. The content of this book is rich and detailed. The authors combine first-hand interview data, including Huawei managers of many functional departments such as research and development, marketing, supply chain management, and human resources, as well as Huawei's suppliers partners and competitors. This book analyzes the articles and speeches published by Huawei's leader Ren Zhengfei since 1994 both in the public and internally and reference to various materials about Huawei including employee's postings in the social media, news reports, research papers, books, etc. The book systematically describes the key elements of Huawei's strategy, corporate culture, organizational capabilities, and R&D innovation system and so on. The book also compared the differences between Huawei and Cisco in many subjects  as leadership, culture, organization transformation and management capabilities. For whoever tries to understand Huawei, this book is an excellent reference book. In the companion book Cisco: Integration of Innovation and Operation, the author tells another growth path of technology company in America. 

This book consolidates under one roof the latest research investigating the various technological advances and new managerial approaches driving innovation within wine tourism. Competition in wine tourism intensifies at a global scale, while wine tourism demand continuously evolves, diversifies and becomes more sophisticated. The book highlights that innovation and technology exploitation have become not only a way to differentiate but also a survival necessity for wine tourism operators and wine destinations alike. This book includes cutting edge research about the latest technological developments and advances that revolutionise the wine tourism sector and transform the way wine tourism experiences are designed and delivered. In addition, the book includes case studies and research findings showing how wine tourism operators and destinations can nurture, support and implement innovation at various levels, including the experience, the process, the business model and/or the ecosystem level.

This open access book seeks to understand why we consume as we do, how consumption changes, and why we keep consuming more and more, despite the visible damage we are doing to the planet. The chapters cover both the stubbornness of unsustainable consumption patterns in affluent societies and the drivers of rapidly increasing consumption in emerging economies. They focus on consumption patterns with the largest environmental footprints, including energy, housing, and mobility and engage in sophisticated ways with the theoretical frontiers of the field of consumption research, in particular on the 'practice turn' that has come to dominate the field in recent decades. This book maps out what we know about consumption, questions what we take for granted, and points us in new directions for better understanding--and changing--unsustainable consumption patterns.

This book examines key aspects of selling and the sale of goods and services in B2C and B2B. Renowned scholars and practitioners contributed their expertise with a wide range of articles about how to serve customers and the role of selling and sales. Their research results and practical experiences can be used as a basis for further research as well as implemented by small, medium-sized and globally operating companies.
The 13 chapters are organized in four parts, starting with (I) value creation and selling services, followed by (II) business negotiations and sales in B2B, (III) using technology and innovation to increase sales and study consumers, and finishing with two chapters about sales competencies on the one hand and a critical piece about consumption on the other hand under (IV) selling more or consuming less?
The European perspective adopted in the book provides both international researchers and entrepreneurs, as well as those already working in Europe, with a better understanding of the market and the dynamics in the consumer and business sectors.

Innovation Mechanisms in Start-ups: Practice, Strategies and Impacts serves as a practical resource for startups looking for innovating their business models in domestic and global markets. This book's main objective is to describe the innovative business practices adopted by startups during the pandemic, with a special emphasis on value proposition innovation and business model innovation more generally. In order to promote open innovation, this book emphasizes the value of strategic alliances with academic libraries, peer startups, and freelancers. Additionally, using actual startup case studies, it was shown how important technological innovation is for gathering feedback, prototyping, and conducting both secondary as well as primary market research. Startups can utilize the technology evaluation and adoption frameworks as a useful reference when choosing a technology to embrace strategically. The need of regularly experimenting with new approaches, learning from mistakes, and enhancing current processes is also emphasized in this book. The ability to dispel falsehoods, capitalize on technological advancements, and form strategic alliances will be essential for innovation even in times of pandemic. This book links theoretical insights with practical experiences of startups amid the pandemic. With a perfect balance of empirical research and assessment study types, this book is a source of quick knowledge for entrepreneurs, academics and researchers on how to enhance a company's innovative capacities and success rates. The BMI-Pandemic 2.15 model, which is an expanded version of the Odyssey 3.14 model, is presented in this book which highlight 15 guidelines to follow in order to innovate business models in pandemics. This book is suitable for Entrepreneurs, Academicians, Researcher and Technologists.

This book shows how logistics service providers can develop viable strategies for sustainable growth and thus position themselves for the future. The logistics industry is changing rapidly, and in this one of the most fiercely competitive industries, predominantly stationary distribution organizations are helping to keep their own companies on track for success. However, the existence of these companies has never been more at risk than it is today, as most not only have outdated IT, but also a deficient distribution structure. Especially during the high rate increases of recent years, most companies fell far short of their earnings potential. In terms of volume, they are no longer growing at a sufficient rate or are even risking their continued existence. The author explains the new rules for success in the logistics industry using examples and shows step by step which trends the future will bring and which strategies must be used to meet these demands today. The book also makes clear how logistics companies can establish a lasting high-performance culture in their sales department and how they can succeed in winning over sales staff and retaining them in the long term.

Family business groups (FBGs) are ubiquitous, influential, and play a major role in national economies. While much of the current research around this topic has so far focused on emerging economies, more knowledge is needed on family business groups in developed economies; specifically, how they innovate, strategize, govern, and grow. Offering a comprehensive and global perspective on family business groups, this Handbook comprises international contributions from leading experts. Split into five sections, it covers strategy and business transformation; innovation strategies; management and governance; and new avenues for research on FBGs including the issues of sustainability and cultural alignment. An important resource for students and researchers of family business, strategy and management, this Handbook signals the emergence of the family business group phenomenon and solidifies research in this evolving area of study.  

This book demonstrates how hospitals can be transformed into dynamic, patient-centered, and cost-effective organizations. It describes systems for providing safe, high-quality medical services and outlines the importance of data for health outcomes. In this regard, the book underscores the importance of decision-making and delegation, as well as the effective use of administrative staff, new technologies, and evidence-based medicine to benefit patients and boost efficiency. At the same time, it emphasizes the importance of applying metrics to improve cost-effectiveness. Although primarily intended as a hands-on book for clinical leaders, it also considers hospitals from a broader societal perspective, making it of interest to leaders at all organizational levels in hospitals and to policymakers alike.