The rapid expansion of digital innovation is reshaping organizations for greater agility and resilience. Digital Innovation Management shows how digital innovation management practices can facilitate project coordination aimed at business success while prioritizing environmental and social responsibility.  Structured around the four pillars of digital innovation (People, Process, Platforms and Policy), the book illustrates how digital and physical elements of innovation management can be integrated to create new marketing offerings, organizational processes, and business models that align with sustainability and human-centric ideals. The book supports a theoretical framing of digital innovation management with case studies of creative digital ecosystems such as smart cities, which leverage integrated digital systems to advance research, innovation, and education. Finally, the book provides an analysis of emerging technologies, such as artificial intelligence and blockchain, that may introduce significant digital innovations to make smarter organizations and territories. 

This book offers a comprehensive and interdisciplinary approach to decision-making, synthesizing perspectives from psychology, business strategy, and system dynamics. Integrating real-world examples with structured decision-making frameworks, it makes complex concepts accessible and practical. The text uniquely bridges personal and professional decision-making, demonstrating their interconnectedness and the universal applicability of sound decision-making principles. Positioned within the literature on cognitive psychology, behavioral economics, and business management, it engages with ongoing  debates on the role of cognitive biases, emotional influences, and the importance of structured decision-making processes in achieving sustainable outcomes.

In an era of rapid technological, economic and political change, there is a growing awareness of the challenges of income inequality, employment insecurity and workplace conflict. In this context, positive relationships between management and trade unions offer an opportunity to negotiate change and create fairer and more productive workplaces. Part of the Palgrave Executive Essentials series, this engaging text is the only dedicated resource for executive learners, professionals and students of human resources and labour relations, providing a strategic management guide to employee relations in the unionised workplace. Combining theory with practical examples and tools relating to negotiations with unions and management of a unionised workforce, this book is a one-stop-shop for students, instructors and practitioners looking to supplement their understanding of employment relations with hands-on knowledge of this vitally important context. It includes case studies, reflective questions, suggested resources and further reading for additional learning. It will be a vital resource for executive education courses on employment relations and managing a unionised workforce, as well as MBA students and exec-MA students, as well as the wider practitioner community.

In the context of socially responsible business, hybrid working, demographic changes to the workforce and the renewed focus on employee well-being, the concept of the leader as servant has only continued in prominence. Indeed, servant leadership may be the answer to the demand for more ethical, people-centred leadership where working from humility with a focus on contribution are key elements. This second edition of the seminal text in the field provides a completely up-to-date overview of current thinking and empirical research on the determinants, underlying processes, and consequences of servant leadership. Updated throughout to reflect the current context, it includes new chapters covering the gender perspective on servant leadership, inner development goals, the servant-follower, and how to study servant leadership. A definitive resource for anyone studying or practicing servant leadership, this book provides a foundational approach that is rooted between theory and practice and takes a global approach to the topic.

This book is the first to approach collaboration in healthcare from a translational systems science perspective. There is a complex intertwining of collaborative relationships between diverse sectors, industries, universities, professions, teams, patients, and machines and robots powered by artificial intelligence and big data. Innovative collaboration is evolving both in the real world and in the virtual space of the Internet. While respecting patient-centeredness, collaboration is required in various settings and under different contexts such as hospitals, communities, use of new technology development, integrating industry academia-hospital-government relationships, through interprofessional approaches. However, it is only recently that "collaboration" in health professions has begun to be researched and discussed scientifically. The purpose of this book is to review and recapture "innovative collaboration" in modern healthcare, primarily from the perspective of translational systems science. To attain our goal, the authors have prepared three unique perspectives. The first is interprofessional collaboration. The elegance, sturdiness, and resilience of the tapestry depend heavily on cooperation between professions and the multisector. The second angle is patient-centeredness. In recent years, "patient-centeredness" has become an established motto, but to what extent is patient-centeredness, including ethics, realized in collaboration? We would like to introduce advanced approach. The third perspective is man-machine collaboration. Collaboration with robots and sensor systems connected to artificial intelligence and big data is becoming more common in all aspects of healthcare. While introducing advanced cases, the authors would like to critically analyze the ethics and conflicts that tend to hide behind the scenes.

Extracting value from loyalty programs used to be the domain of marketing. But not anymore. In this new book, de Boer and Chin turn the tables and introduce the concept of the Currency Effect. They unravel the secrets behind running the world's most successful loyalty currencies and provide hands-on practical guidance on how to reap the full benefits from your own. With their unique experience as advisors to the world's leading loyalty programs, and unparalleled expertise around program valuations, de Boer and Chin for the first time share their insights around the optimal management of loyalty currencies. Through a combination of new concepts and definitions, the authors explain the workings of what many consider the black box of loyalty program currencies. Loyalty Programs and the Currency Effect is an indispensable guide for everyone involved in loyalty programs, from program operators and owners to investors, and offers a complete manual on how to realize the full value potential of your loyalty program.

This open access book investigates how digitalization and service infusion are changing service provision and the customer experience. It highlights the central role of service management and service innovation in making these changes not only appear in theory but also implementing them in business practice. At the beginning of the 21st century, many manufacturing firms struggled to exploit the financial potential of service businesses, a phenomenon described as the service paradox. While many manufacturing firms are still struggling with this paradox, several firms (both service and manufacturing firms) are simultaneously struggling with digitalization. This phenomenon can be viewed as the digitalization paradox, i.e., as a situation in which companies invest in digitalization but struggle to reach the expected revenue growth. By applying the lens of service innovation to digitalization and service infusion, the book showcases how firms can overcome the service and digitalization paradoxes, transform service provision, and improve the customer experience.

This book focuses on exploring the significant changes driven by digital transformation in the creative and cultural industries. It provides a thorough examination of the paradoxes that emerge as these sectors adopt digital technologies while striving to uphold their core values and identities. Through detailed analysis, case studies, and empirical research, the author address the complex challenges and opportunities faced by creative organizations. The book emphasizes the need to consider three key paradoxes: the tension between access and exclusivity, the balance between originality and replication, and the challenge of preserving local identity while pursuing global reach. Offering a well-rounded view of the challenges, dilemmas, and opportunities brought about by digital transformation, this book incorporates substantial evidence-based material. It will help scholars and researchers better understand the complexities of digital change and its impact on the creative and cultural industries.

Amidst the COVID-19 pandemic, a surge in virtual remote work prompted a significant workforce shift from the office building to the home environment. Once workplaces reopened, a considerable portion of employees expressed a preference for sustained virtual remote arrangements. This development prompts an inquiry into whether employees opting for virtual remote work enjoy comparable career advancement opportunities as their in-office counterparts. This book explores the intersection of career development and virtual remote work and its dual impact on employees' careers and organizational success. The authors examine the positive and negative impacts of virtual remote work on career development. While virtual remote work may pose challenges in relationship-building and communication, it concurrently offers enhanced flexibility, autonomy, and self-direction. The authors also investigate gender-related hurdles in the realm of virtual work and the pivotal role of leaders in navigating the career development of virtual remote team members. With discussions of best practices and strategies for effective virtual remote career development, this book will appeal to HRD and HRM scholars and scholar-practitioners seeking to understand how organizations can adeptly navigate the rapidly changing virtual remote world of work.

Achieving a common purpose begins with diverse ideas and opinions. This book guides managers through a five-step process to transform productive controversy into unified action. Mastering these steps helps managers stay grounded and effective, even in turbulent times. Learn to handle difficult candidates, manage rivalry and hierarchy, and navigate chaotic discussions. The author introduces innovative concepts on hierarchy, authority, and leadership styles. The message of the book emphasizes recognizing and using "magic moments" in discussions and promoting good will without imposing values. The steps provided in the book help unlock the secrets to effective consensus-building and leadership with practical strategies and insights. This book is essential for managers seeking to foster collaboration and drive successful outcomes.

By looking at leadership supervisory behaviors, along with the character of the supervisor themselves, as falling on a continuum of behaviors, this book offers fresh insights into the relationship between the leader/supervisor and their direct reports. Using a spectrum, with empathy of the leader as a distinguishing variable, it discusses how a leader can develop from an uncivil supervisor to an effective one; how a leader who needs to change their character before being able to be a better supervisor can be recognized and developed; and how to identify where on the spectrum a particular leader would fit. Ultimately, the book serves as a model of leadership characterization and development useful to academic scholars as well as scholar-practitioners who coach and consult in leadership development and to leaders at all levels in organizations.

'Industry 5.0' was first described in 2020 by the European Commission to describe the next wave of technologies, including Virtual Simulation and Automated Robots, to impact businesses and individuals. It recognizes how these technologies can no more be counted as purely 'future tech', but as realities that will begin to impact society as a whole. This open access book describes this new world as 'Society 5.0' and explores the real impact of AI-enabled business on society. Beginning with a brief history of AI, the current terms, and its conceptual components, visualisation, data, and algorithms, this book then presents a collection of studies from leading scholars in the field of AI and Digital Business. The first section focuses on the immediate challenges and strategic changes that will be required for businesses to successfully adapt to this new reality. The second focuses on the opportunities of AI to businesses and society. And the final section includes chapters on the future and the possibilities and challenges that lie beyond Industry 5.0. It will be of great interest to scholars and students of innovation strategy and digital business, as well as all those engaged in research around cutting-edge technologies and their impact on society.

Seven out of ten start-ups fail. The reasons for failure are well-known. Yet founders often fail to approach the topic of failure with the seriousness and commitment it deserves. This book aims to change that and offers a new approach for founders to "drive their start-up off a cliff." Structured as a "how-to guide to failure," it highlights the most common mistakes founders make, explains where they come from, and illustrates them with real-life examples. The goal of the book is to help founders make the "right" mistakes in order to fail more efficiently (and perhaps help them avoid making these mistakes in the first place). The book includes an interview with German "start-up legend" Prof. Günter Faltin.

Unlock the secrets of advertising success with this comprehensive guide! Dive into practical insights and real-world data to enhance your campaigns. Explore the Super Bowl as a live advertising lab, dissecting branding strategies, creative elements, and societal impacts. Learn from advertisers, agencies, and experts, and apply these lessons to your own efforts. Perfect for marketing managers, advertisers, and educators looking to leverage the biggest advertising event in the world. This book provides actionable research findings and tools to transform your advertising approach, ensuring your ads stand out and resonate with audiences. Discover how the NFL and Super Bowl are expanding globally, reaching new audiences worldwide. This book is ideal for marketing managers and advertisers seeking to apply key lessons from the Super Bowl to their campaigns. It's also a valuable resource for marketing and advertising educators who want to illustrate fundamental principles with real-world examples.

This book examines the monetary and financial foundations for actively pursuing outer space exploration, development, and settlement. It offers the keys to unlocking the massive investment programs needed to invent, manufacture, deploy, and maintain the new habitats of the future.  The book discusses what is currently holding us back and how we can transcend our limitations. It addresses the shortcomings of our financial value framework, financial mathematics, and monetary architecture and introduces the key transformations necessary to unleash our spatial potential. An unprecedented discussion at the intersection of finance and outer space, it is a must-read for policymakers, industry leaders, entrepreneurs, bankers, and investors.