This book exposes two inspiring research categories: digitization and trust. Digitization is a phenomenon that dynamically modifies the modern world in almost every area. Modern technologies, artificial intelligence and humanoid robots are instruments with an increasingly significant impact on the shape of the management process of modern organizations, including the way people are managed. Trust is a subtle concept, with a very different interpretation, influencing the behaviour of employees in a multifaceted way. A superficial look at the combination of both categories seems to see them as irrational. Upon closer examination, however, it exposes many interesting fields of scientific exploration. Trust, as a research category, has been included in three significant dimensions: in relation to co-workers, superiors and information technology, dominated by digitization. Each draws attention to different problems of priority importance for the organization. Asserting the idea that trust in the conditions of digitization becomes a category of timeless importance in the interdisciplinary dimension, this volume will be of interest to researchers, academics, practitioners and advanced students in the fields of management of technology and innovation, organizational studies and leadership.

This book aims to provide sustainable solutions for better understanding and management of online education in different parts of the world. In this context, it explores the attitudes and perceptions of stakeholders, such as students, faculty, and other actors on issues related to online education. In particular, it examines the challenges they have faced over the years when online courses were introduced due to the COVID-19 pandemic. A model is proposed that includes five variables: specific communication issues in online education, the ability of professors to offer online courses, the quality of online education, students' perceived stress during online education, and the technical requirements of online education. The book will be of interest to anyone concerned with the new and future ways of teaching and learning. Chapter "When a Phenomenon-Based University Course Went Online: Students' Experiences and Reflections After Sauna Bathing" is available open access under a Creative Commons Attribution 4.0 International License via link.springer.com.

Managing Technology from Laboratory to Marketplace outlines the process of getting innovative research out of the laboratory and into the market, a path which is often fraught with challenges. Many research projects meet their end as they attempt to cross this so-called "valley of death"--the period between the research phase of a project and the point when the new product or process emerging from that research becomes commercialized and enters the market.  Firstly, this book aims to better understand how and why projects succeed in entering the market while others falter. Second, it uses these insights to guide researchers to optimize their chances of successfully making that transition, and finding their place in the market.  The book primarily uses case studies from the field of advanced materials, but can be used by any researcher making the transition from laboratory to marketplace. 

Climate change is increasingly contested on financial terms. Different actors are advancing competing climate visions and interests by adopting financial positions. International institutions urge action by identifying financing gaps needed to meet climate targets. The finance sector claims it holds the key to unlocking money needed for climate investment. Activists expose greenwashing while using financial tactics to undermine fossil fuels. Vulnerable countries demand wealthy governments repay historical climate debts. This book offers an accessible and critical guide to the political economy and economic geography of climate finance. It identifies six competing "positions" of climate finance to make sense of the array of financial instruments, institutions and ideas that are remaking the relationship between capitalism and climate change. Using a wide range of case studies, from green bonds, to divestment, carbon offsetting, climate tech, central banks, and international climate funds, the authors show how climate finance is shaping our collective climate futures.

The Global Governance Forum and the Global Challenges Foundation collaborate in this collection in their concern that the UN Charter and the contemporary infrastructure for international cooperation are no longer fit for purpose and lack the instruments, resources and legitimacy to address the catastrophic risks threatening our future. Twenty-eight contributors offer thoughtful proposals for reforming existing international institutions and creating new ones to build a more peaceful, prosperous and just world, covering themes such as the management of weapons of mass destruction, collective security arrangements, justice and equity in economics, human rights, migration and refugees, climate mitigation, and food security, all bearing on the health of both people and planet. The vital project of this century is building institutions that will underpin global governance in coming decades, requiring imagination, persistence, empathy, and confidence that we will find a path to enhanced mechanisms of binding international law and the resources to make that happen. The volume is essential reading for scholars and researchers on international politics and public policy and indispensable for diplomats and government agencies.

This book offers new transdisciplinary perspectives on luxury, exploring the topical phenomenon of digitally retouched (censored) and blockchain-secured (sensored) luxury watches and outlining implications that emerge for the field of luxury studies and managerial practice. Based on a cross-disciplinary approach, the book integrates theoretical and empirical perspectives to advance the readers’ understanding of luxury. With a particular focus on the Swiss luxury watch context, the book thereby draws on qualitative, quantitative, and archival data to shed new light on recent luxury trends, integrating literature on aesthetics of labour, conspicuous consumption, Gestalt theory, ethical theory, functional theories of attitudes, and surveillance studies. Eight chapters take the readers through a range of topical challenges arising with the display and changing moral perceptions of luxury and shifts that the luxury watch sector is facing in light of the digital transformation impacting luxury goods and the luxury management environment. This unique book will be of value for academics, scholars, and upper-level students across management studies with a particular interest in the luxury and fashion industries, luxury management, brand management, business ethics, and digital transformation. With a foreword by Thomaï Serdari, Leonard N. Stern School of Business, New York University.

A free ebook version of this title is available through Luminos, University of California Press's Open Access publishing program. Visit www.luminosoa.org to learn more. In this deeply archival work, Jennifer S. Clark explores the multiple ways in which women's labor in the American television industry of the 1970s furthered feminist ends. Carefully crafted around an impressive assemblage of interviews and primary sources (from television network memos to programming schedules, production notes to executive meeting agendas), Clark tells the story of how women organized in the workplace to form collectives, affect production labor, and develop reform-oriented policies and philosophies that reshaped television behind the screen. She urges us to consider how interventions, often at localized levels, can collectively shift the dynamics of a workplace and the cultural products created there.

This open access book addresses relationships that develop from the complex set of legislative, regulatory, and institutional arrangements that arise in the governance of high-hazard industries, especially those connected with safety. It analyses the difference in practices between high-hazard sectors such as nuclear power, chemical processing, and transport with those in the finance and healthcare sectors.   The relationship between regulating and regulated entities is important in ensuring that safety is not subordinated to other concerns and in maintaining public confidence. As a result, the brief addresses various pressures and trade-offs inherent in that relationship, trade-offs between such considerations as: cost of the oversight activity and its effectiveness; regulator independence and its level of competency and understanding of the risks involved; ability to provide advice on meeting regulatory goals and being able to criticize decisions made; and effectiveness and intrusion in operational activities.   The contributors show how, over time, a more horizontal or "decentred" approach to regulatory oversight has appeared, with a larger degree of delegation of certain decisions to industry and a greater role for a range of third parties such as certification bodies, auditors, insurers, industry associations and NGOs.   This book is of interest to academics working in the fields of safety science or organizational management and to practitioners, regulators and policy-makers concerned with health and safety and critical infrastructure.

This open access book addresses the idea that there are two ways to go about achieving a safe working environment. The text challenges the prevailing notion that compliance with a rule system, imposed from the top of an organization and designed to anticipate possible hazards in system operation, is really incompatible with the idea that the professional expertise of front-line workers is what promotes safe outcomes despite inevitable unanticipated perturbations. The contributors, drawn from academic and industrial backgrounds, demonstrate that rather than being at odds with each other, rules-compliance and proactivity are in fact complementary resources the coexistence of which increases safety. Furthermore, the implications of this approach extend beyond safety, being relevant to business performance, strategies for innovation and system resilience as well. The book steps back from an exclusive focus on front-line work to explore the way in which compliance and initiative are articulated at different levels within the hierarchy of a firm, right up to that of top management. Further, the contributors analyze the way in which safety authorities, the justice system, and the general public perceive and interpret such strategies, in particular in the aftermath of major events. This book deals with issues of interest to researchers and graduate students in safety science and organization studies and to members of expert bodies and experts in industry and consultancy concerned with similar subjects.

In 1948, Milton Friedman and L. J. Savage suggested that risk preferences explain the demand for insurance and gambling--a theory that is still almost universally accepted by economists today. If you were to ask almost any economist why people purchase insurance, they would say it is because most people are "risk averse," or equivalently, "prefer certainty of losses." If asked to explain why people gamble, they would say it is because some people are "risk seekers." In A Theory of Insurance and Gambling, John A. Nyman critiques this approach and proposes a new theory of the motivations for insurance and gambling. He argues that demand for insurance and gambling is best understood by focusing not on risk preferences, but on the income transfer, the states of the world that trigger the income transfer, and the value of the income in those states. In other words, insurance is motivated by a preference to transfer income to future states of the world where income is more valuable. Gambling, on the other hand, is motivated by a preference to transfer income to future states of the world where additional income is less costly to obtain. Nyman ultimately seeks to reorient how economists think about insurance and gambling by moving away from seeing uncertainty as a negative motivating factor to simply a mechanical feature that allows for the augmentation of income and consumption. He moves away from biased models that ignore income effects and state dependency when evaluating the benefits from insurance and gambling, and away from preferences regarding risk toward the desire to obtain additional future income. Presenting the case that risk preferences do not motivate demand for insurance or gambling, A Theory of Insurance and Gambling calls into question a fundamental tenet of economic thinking.

The contribution of Edgar H. Schein to the field of management, organisation studies and applied behavioural science is both extensive and deep. For almost 70 years, he has creatively and systematically shaped theory and practice in areas including organisation development and change, career dynamics, the cultural dynamics of complex systems, leadership, process consultation and the clinical inquiry/research paradigm. He has written extensively on the process of organisational change and framed the construct of the clinical approach to research. With such an extensive corpus over such a long period, Schein has been termed a “transcendent thought leader” and it is in this spirit that a volume exploring his work offers a contribution how scholars and practitioners can come to understand their engagement in organisations. This singular volume adopts a reflective perspective on the work of Edgar Schein as a social scientist and shows how he developed his craft as an engaged organisational scholar-practitioner through reflexive attention to his experience in working with managers and organisations and generating knowledge out of action. The intended contribution is both to present Schein’s work to students and scholars of organisation studies and to offer a reflexive methodological framework to engage scholar-practitioner in any field.

Unlock the future of global economics and business with New Topics in Emerging Markets. This captivating edited volume is your gateway to understanding the dynamic forces shaping economies on the rise. Delve into critical themes like financial resilience in times of crisis, the impact of technology in Sub-Saharan Africa, the evolving landscape of education in the metaverse, and much more. With diverse insights from leading minds, this book explores the intricacies of banking, innovation ecosystems, leadership in sports, and the ever-changing realm of e-commerce in a Web3 world. Gain a deeper understanding of emerging markets and their pivotal role in the global landscape. Whether you are a seasoned expert or just starting your journey in economics and business, this book offers a thought-provoking and accessible exploration of the challenges and opportunities that define the future. Don’t miss your chance to stay ahead of the curve – grab your copy today and embark on a journey into the heart of emerging markets.

Today, being authentic has become an aspiration and an imperative. The notion of authenticity shapes the consumption habits of individuals in the most diverse contexts such as food and drinks, clothing, music, tourism and the digital sphere, even leading to the resurgence of apparently obsolescent modes of production such as craft. It also significantly transforms urban areas, their local economies and development. The Hipster Economy analyses this complex set of related phenomena to argue that the quest for authenticity has been a driver of Western societies from the emersion of capitalism and industrial society to today. From this premise, the book advances multiple original contributions. First, it explains why and how authenticity has become a fundamental value orienting consumers' taste in late modern capitalism; second, it proposes a novel conceptualisation of the aesthetic regime of consumption; third, the book constitutes the first detailed analysis of the resurgence of the neo-craft industries, their entrepreneurs, and the economic imaginary of consumption underpinning them, and fourth, it analyses how the hipster economy is impacting the urban space, favouring new logic of urban development with contrasting outcomes.

This book contains practical tools to use in daily working life that analyse possible risks in the work environment when planning measures and actions for health promotion. These practical tools are derived from the four spheres for action and employability in the SwAge model. Developed by the author, the SwAge model (Sustainable Working Life for All Ages) is a theoretical, explanatory model that explains the complexity of creating a healthy and sustainable working life for all ages. By using the SwAge model as a comprehensible framework, the reader will be able to visualise the complexity of factors that affect and influence whether people are able to and want to participate in working life and in the work environment, thereby contributing to increased employability. Designing Sustainable Working Lives and Environments is an essential read for students, researchers, work environment engineers, ergonomics and human factor specialists, occupational health and safety practitioners, business managers, HR staff, leadership decision-makers and labour union professionals.

Amid a recent surge in arguments that the global economy has begun to "de-globalize," a question has emerged: will globalization survive? In One from the Many: The Global Economy since 1850, Christopher M. Meissner argues that based on the long-run of history, globalization will not be easily vanquished. This brief introduction to the economic history of the global economy and the process of globalization since 1850 tracks and explains changes in international trade, migration, and capital flows over time. All key indicators of globalization rose between 1850 and 1914 during the first wave of globalization. Between 1918 and 1939 the global economy stagnated, suffering a momentous collapse during the Great Depression of the 1930s. After World War II, the global economy re-emerged and integration deepened. A long-run view suggests that rising integration and growth of global economy can generate economic benefits and raise welfare. Given these lessons, the global economy will almost surely survive and integration will continue to grow. However, globalization can only survive if humanity continues to recognize its common interests and the untapped potential of further integration. At the same time, the potential adverse effects of greater integration must be acknowledged, mitigated, and minimized. Meissner's brief history of the global economy offers economics, political science, and history students a new perspective on the history of its subject matter, with an eye on a future where globalization has the potential to persist as an integrative force.

This open access book raises some central questions: Do we need moonshot policies to spur innovation and economic growth? What are the risks associated with such policies? Economic turbulence, the COVID-19 pandemic, and mounting environmental concerns have paved the way for a renaissance of targeted industrial policy. In particular, the idea that society should be organized around large missions is gaining momentum among high-income economies. However, the authors and editors of this volume contend that this shift has occurred without much critical examination, especially as the European Union has adopted these ideas, and Western economies are now increasingly organizing toward the achievement of large, state-formulated goals. Recognizing the urgent need for continued scholarly attention to question notions of the mission economy, more than 20 scholars discuss the dangers of top-down/vertical approaches to industrial policy and draw attention to the progress of independent enterprise, entrepreneurialism, and market solutions in a sound economy and society. By critically examining mission-oriented innovation policies, using theoretical perspectives and empirical investigations, the book highlights both the mechanisms behind failed missions and alternative approaches. This is a must-read for policy researchers and policymakers alike.  

This open access book presents a rich set of innovative solutions for artificial intelligence (AI) in manufacturing. The various chapters of the book provide a broad coverage of AI systems for state of the art flexible production lines including both cyber-physical production systems (Industry 4.0) and emerging  trustworthy and human-centered manufacturing systems (Industry 5.0). From a technology perspective, the book addresses a wide range of AI paradigms such as deep learning, reinforcement learning, active learning, agent-based systems, explainable AI, industrial robots, and AI-based digital twins. Emphasis is put on system architectures and technologies that foster human-AI collaboration based on trusted interactions between workers and AI systems. From a manufacturing applications perspective, the book illustrates the deployment of these AI paradigms in a variety of use cases spanning production planning, quality control, anomaly detection, metrology, workers' training, supply chain management, as well as various production optimization scenarios. This is an open access book.

This second book in the EFMD Management Education series explores business schools’ increasing focus on, and search for, meaningful societal and economic research impact. This involves, in particular, co-operation and collaboration in both knowledge creation and implementation of the findings of academic research in practice. Business schools have a critical role to play in ‘rewiring’ our missions for research relevance, impact and reach, and in recognising needs and addressing real issues of society and economy. With cases from a range of international business schools, the book doesn’t simply highlight the need for the dominant research model in business schools to evolve, but illustrates how this can happen in practice. In so doing, it opens the discussion on how the business school can contribute in very real ways to solving global and complex challenges such as climate change, rising inequalities, international isolationism, eroding democratic systems, and the spread of fake news. These are goals that the EFMD has championed since its inception, and this book will be of value and interest to policy makers and business leaders seeking insight into how management education will be shaped to support business and wider society, as well as those working in business schools and higher education leaders.

How do creative workers work? This book brings together insights from a range of relevant disciplines to help answer this significant research question. Featuring case studies from the European context, contributors tap into the experiences and practices from creative workers, demonstrating their attempts to navigate a changing environment which affects spaces, identities, and professional roles. As cross-disciplinary re-thinking of work, labour processes and management practices in the creative and cultural industries, the book offers perspectives on the importance of highlighting creative work as a phenomenon and practice beyond a particular industry, market, or public sector. Providing an opportunity to expand our conception of what creative work is, the book draws on studies of a range of activities, practices and sectors that are usually included in the cultural and creative industries as well as ones that are more untraditional. The result is a volume that will interest students, practictioners, and scholars with an interest in the creative industries.

In this thoughtful book, Penny Dick challenges orthodox views of gender inequality. Combining post-structuralist thinking with process ontology, the author presents a novel conceptual approach to rethinking gender inequalities in organizations and management settings. The author argues that current understandings of gender inequalities tend to focus too much on how to improve women's access to higher value roles and occupations rather than questioning why some roles and occupations are seen to be so valuable in the first instance. Positing that organizations tend to value people and roles that are seen to visibly contribute to bottom line outcomes such as profit and reputation, the book argues that the undervaluation of particular forms of work is related to its perceived lack of centrality to such outcomes. While this problem is certainly more often prevalent in the types of work typically performed by women, it is also one that affects many men. This accessible and provocative account of the application of social constructionism and post-structuralist thinking to the study of gender inequalities will be an important resource for academics, researchers, and students interested in gender and social justice, business and management, diversity and management, gender and management, and gender equality studies.

"Steven Rogelberg knows more about how to improve meetings than anyone on earth." - Adam Grant, PhD, #1 New York Times bestselling author of Think Again and Hidden Potential, and host of the TED podcast WorkLife There are an estimated 200-500 million 1:1 meetings held each day around the world. In Glad We Met: The Art and Science of 1:1 Meetings Dr. Steven Rogelberg, author of The Surprising Science of Meetings, brings new and strategic insight to help us maximize the potential of these crucial conversations. 1:1s are arguably one of the most critical meeting types for the success of team members, managers, coaches, teams, and organizations. The best managers recognize that 1:1s are not an add-on to their role as a manager, conducting 1:1s successfully ARE foundational to being a manager. At the same time, these meetings fundamentally influence a direct report's experience at work, including how they engage and attach to their role, perceive the effectiveness of their manager, and envision their future at the organization.

This seminal compendium, available through open access, illuminates the forefront of digital collaboration in production. It introduces the visionary concept of the Internet of Production (IoP), an ambitious initiative by Germany's esteemed Cluster of Excellence at RWTH Aachen University. This handbook pioneers the integration of data, models, and knowledge across development, production, and user cycles, offering interdisciplinary insights into production technology's horizons with the overall objective to create a worldwide lab. The work is organized into seven key parts, each contributing to a comprehensive understanding of the IoP. Part I lays the foundation with interdisciplinary visions and concepts. Part II delves into IoP's infrastructure, encompassing digital shadows and actionable artificial intelligence. Part III examines materials within the digitalized production landscape. Part IV confronts the challenges and potentials of production processes under novel digitalization methods. Part V focuses on production management with data-driven decision support, while Part VI explores agile development processes. Finally, Part VII delves into the interplay between internal and external perspectives in the IoP, human-centered work design, and platform-based ecosystems. Supported by the German Research Foundation (DFG), this compendium redefines manufacturing through the transformative IoP lens. Embrace this scholarly endeavor to embrace technological advancement. This is an open access book.

This open access book explores the various dimensions of women's empowerment in public policy in the Gulf Cooperation Council (GCC) region, with a particular focus on Qatar, comparing the country to the other Gulf states. Through its rich compilation of empirical qualitative research, the text unpacks the various ways in which women's empowerment materializes in the GCC context, providing insights into public policy perspectives in high-income rentier states more broadly. The Arab world has long been part of the global dialogue on women's economic and political empowerment and the GCC has, over the past decade, situated women's empowerment amongst their respective national priorities and long-term strategies. In turn, the Gulf has seen gradual implementation of policies aimed at women, specifically, in looking to attract and retain them in the labour market, and in the public sector more broadly. The collection surveys and evaluates the progress made in recent decades, paying close attention to the cultural and policy constraints still limiting women's empowerment in the Gulf. With a key linkage to SDG5, this book is a timely text addressing the context and drivers behind policies centering on women in the Arab region, in its analysis of the interplay of international women's empowerment discourse and regional public policy decisions. It is relevant to researchers and policy makers focused on women and gender issues in relation to social, cultural, economic, and political empowerment in the Gulf specifically, but also in the Arab world and beyond. 

Having Too Much is the first academic volume devoted to limitarianism: the idea that the use of economic or ecosystem resources should not exceed certain limits. This concept has deep roots in economic and political thought. One can find similar statements of such limits in thinkers such as Plato, Aquinas, and Spinoza. But Having Too Much is the first time in contemporary political philosophy that limitarianism is explored at length and in detail. Bringing together in one place the best writing from key theorists of limitarianism, this book is an essential contribution to political philosophy in general, and theories of distributive justice in particular. Including some of the key published articles as well as new chapters, Having Too Much is necessary reading for scholars and students of political theory and philosophy, as well as anyone interested in questions of distributive justice.

This encyclopedia addresses critical issues lying at the foundation of collective living in a world where individualistic behavior has, in a growing number of instances, escalated into shortsighted and narrow-minded practices, much to the demise of large groups of living beings. Considering the many regressions our global society has endured in recent decades, induced by greed, racism, prejudices, egotism, social injustice, ethnocentrism, homophobia, and a wide range of destructive behavioral patterns, this work is intended to present learners and practitioners from myriad disciplines and performance areas an opportunity to tap into and find answers as well as inspiration toward doing the right thing.

This groundbreaking proceedings volume explores the integration of Artificial Intelligence (AI) across key domains--healthcare, finance, education, robotics, industrial and other engineering applications --unveiling its transformative potential and practical implications. With a multidisciplinary lens, it transcends technical aspects, fostering a comprehensive understanding while bridging theory and practice.   Approaching the subject matter with depth, the book combines theoretical foundations with real-world case studies, empowering researchers, professionals, and enthusiasts with the knowledge and tools to effectively harness AI. Encompassing diverse AI topics--machine learning, natural language processing, computer vision, data analytics and supervisory control -- the volume showcases state-of-the-art techniques propelling AI advancements.   Structured into four parts: Part 1: Artificial Intelligence (AI), explores evolving deep neural networks, reinforcement learning, and explainable AI, providing a deep dive into the technical foundations of AI advancements.   Part 2: Robotics and Control Systems, delves into the integration of AI in robotics and automatic control, addressing supervisory control, automated robotic movement coordination, anomaly detection, dynamic programming, and fault tolerance, offering insights into the evolving landscape of intelligent automation.   Part 3: AI and Society, examines the societal impact of AI through chapters on ethical considerations, economic growth, environmental engagements, and hazard management, providing a holistic perspective on AI's role in shaping society.   Part 4: PhD Symposium, presents the future of AI through cutting-edge research, covering legal and ethical dimensions, privacy considerations, and computationally efficient solutions, offering a glimpse into the next generation of AI advancements.   Catering to a diverse audience--from industry leaders to students--the volume consolidates the expertise of renowned professionals, serving as a comprehensive resource for navigating the ever-evolving AI landscape. An essential reference for those staying at the forefront of AI developments.  

Aimed at marketing students and practitioners, this book places less emphasis on theory but, instead, helps readers to understand why their customers are acting in a certain way or why their marketing activities or initiatives are not (or are) working out. The text examines the relevance of consumer behavior in such marketing topics as advertising and pricing, with topical chapters such as the sharing economy, luxury consumer behavior, and the ideological consumer. Each chapter includes boxes that highlight theory in greater depth; show how the concepts discuss “work” in actual practice; and the relevance of digital and social media marketing. This book will prove useful to those looking for a greater understanding of how consumer behavior provides greater insight about marketing activities.

Acquire the knowledge needed to work effectively in conversational artificial intelligence (AI) and understand the opportunities and threats it can potentially bring. This book will help you navigate from the traditional world of dialogue systems that revolve around hard coded scripts, to the world of large language models, prompt engineering, conversational AI platforms, multi-modality, and ultimately autonomous agents. In this new world, decisions are made by a system that may forever remain a 'black box' for most of us. This book aims to eliminate unnecessary noise and describe the fundamental components of conversational AI. Past experiences will prove invaluable in constructing seamless hybrid systems. This book will provide the most recommended solutions, recognizing that it is not always necessary to blindly pursue new tools. Written in unprecedented and turbulent times for conversational interfaces you'll see that despite previous waves of advancement in conversational technology, now conversational interfaces are gaining unparalleled popularity. Specifically, the release of ChatGPT in November 2022 by Open AI revolutionized the conversational paradigm and showed how easy and intuitive communication with a computer can be. Old professions are being disrupted, new professions are emerging, and even the most conservative corporations are changing their strategy and experimenting with large language models, allocating an unprecedented amount of budget to these projects. No one knows for sure the exact future of conversational AI, but everyone agrees that it's here to stay.  What You'll Learn See how large language models are constructed and used in conversational systems Review the risks and challenges of new technologies in conversational AI Examine techniques for prompt engineering Enable practitioners to keep abreast of recent developments in conversational AI Who This Book Is For Conversation designers, product owners, and product or project managers in conversational AI who wish to learn about new methods and challenges posed by the recent emergence in the public domain of ChatGPT. Data scientists, final year undergraduates and graduates of computer science

Conflicts within the owner circle  - or rather, within the "family of the family business"  - are often the main cause of existential crises for family businesses. The damaging effects of unchecked family conflicts affect two social systems: the family business and the business family itself. The impairment of the survival capability of the family business goes hand in hand with the reduced chance of constructive follow-up communication between family members. Once caught up in conflict communication, it is extremely difficult for business families to get out of it without the help of external knowledge. It is therefore surprising that the topic of conflict prevention in business families has so far been given relatively little attention.  Against this background, this book takes a closer look at the topic of "Conflicts in the Business Family" and deals with a number of topics that are essential to understanding the subject: the specific challenges and conflicts that business families typically face, as well as practically proven methods of conflict resolution at different levels. The content is based on the experiences that the two authors have gained in a variety of research projects, conflict moderation, and family strategic consulting projects over the past 18 years. The key findings from this wealth of experience are now made available to the general public.

Research in the area of intellectual property (IP) is increasingly relevant to the rapidly growing artificial intelligence (AI) and robotics industries, affecting the legal, business, manufacturing, and healthcare sectors. This contributed volume aims to develop our understanding of the legal and ethical challenges posed by artificial intelligence and robotics technologies and the appropriate intellectual property based legal and regulatory responses. It provides a philosophical and legal framework for considering concepts and principles that relate to the development and use of such technologies at the international, regional, and national levels.   The legal discourse in IP concerns the ever-growing AI sector and how businesses can protect their IP and incorporate AI. Moral sentiments often take a back seat to market sentiments, even in shaping the direction of ethical business strategy. This anomaly persists despite growing interest in ethics and IP. Taking an interdisciplinary and diverse perspective, this book enriches the evolving definition and scope of IP literature by focusing on actors, products and regulation that shape the business sector. Considering the gap between theory and practice, this book bridges academic and professional knowledge in unpacking legal, ethical and governance issues in the intellectual property industry.   In an effort to include as many viewpoints as possible, contributions have been gathered from diverse fields, including business, ethics, governance, law, philosophy and technology studies. This book will appeal to academics in the field of intellectual property, business ethics, AI, emerging technologies and strategic innovation, as well as practitioners and policy makers.  

It is now widely recognized that the emotional dimension of products and services is a critical success factor in many sectors. Generating products with significant emotional features is a complex challenge, as professionals responsible for designing and developing new products should be able to focus the design effort on eliciting specific emotions. But how do designers prepare themselves to convey emotions through the products they design? How do they know how to provoke certain emotions? To obtain the benefits that the knowledge of emotions can bring when it is integrated into the design process, professionals need to be assisted with approaches to apply the knowledge of emotions systematically and strategically.  This book presents the development of a process to support product design teams to envision emotion-focused new product ideas - Emotion-Driven Innovation (E-DI). The E-DI process supports designers in identifying the occurrence of emotions in a certain category of products present in the market and applying this information to make strategic decisions when defining the emotional intentions for the new product. It also helps to focus their creative thinking to develop strong and meaningful emotion-centric new product ideas. This book targets a professional audience wanting to learn more about this process and provides useful tools and frameworks that can be applied in real-life cases.

This book provides an overview of the latest developments in real estate blockchain technology and its applications. It explores blockchain technologies in all industries, cryptocurrencies' effect on the payment system, money transfers and currency exchange, investment, venture capital, etc. It examines the urgent need to build trust in digital technologies as companies rethink their approach to operations. It describes how Blockchain technology can enable property or land ownership to be managed through immutable records and verifiable transaction history to register and transfer land and how it can also be used to improve the efficiency of property management through the use of smart contracts. It explores how blockchain can upgrade the traditional Multi-Listing System (MLS) - a professional information system that combines the offers of market participants from different real estate agencies and creates a much more transparent MLS, in which brokers and agents can see the entire history of transactions in relation to property. In real estate, blockchain can help organize new forms of registries, titles, and transactions. The blocks recorded in the blockchain system certify the process of transfer of ownership and confirm money transfers and owner data. There are several regulatory and administrative challenges in implementing blockchain real estate tokenization. If and when this is implemented, it could greatly simplify and speed up the process of buying, receiving dividends, and financial benefits from owning real estate around the world. This book explores the implications of real estate blockchain and the opportunities and challenges. It will interest scholars, researchers, and real estate, finance, and financial technology students, real estate agents, town planners, developers, real estate experts, investors, communities.

This book offers a comprehensive overview of smartphone security, focusing on various operating systems and their associated challenges. It covers the smartphone industry's evolution, emphasizing security and privacy concerns. It explores Android, iOS, and Windows OS security vulnerabilities and mitigation measures. Additionally, it discusses alternative OSs like Symbian, Tizen, Sailfish, Ubuntu Touch, KaiOS, Sirin, and HarmonyOS. The book also addresses mobile application security, best practices for users and developers, Mobile Device Management (MDM) in enterprise settings, mobile network security, and the significance of mobile cloud security and emerging technologies such as IoT, AI, ML, and blockchain. It discusses the importance of balancing innovation with solid security practices in the ever-evolving mobile technology landscape.

This book analyzes the impact of entrepreneurship, technology, and innovation on meeting chronic and recurring social challenges, such as poverty, gender inequality, sustainability and climate change, income disparity, social healthcare, community housing and homelessness, and the drive to cleaner food and water supplies. It discusses inclusive entrepreneurial strategies to meet the above social challenges through transformational leadership in the developing economies. With case studies from Southeast Asia, Africa, and Latin America, the chapters highlight the success and failure of entrepreneurship in resolving the social challenges, arguing that effective convergence of strategies related to technology, innovation, and poverty alleviation influences entrepreneurial performance. Connecting different theoretical underpinnings and providing a number of frameworks, conceptual models, and cases, this work advances the conversation among entrepreneurship scholars on impacting the developing world.

This book is an indispensable guide for executives, programme leaders, and business owners on maximising value from automation and digital transformation. It provides a real-world journey map of automation, from RPA through to intelligent automation, with a focus on practical strategy and management principles intended to help seize the trillions of dollars that are still being left on the table by companies that have not yet made this leap.  Though grounded on the research and advisory work of the author team, this book offers clear eyed, easy to read advice for avoiding the 'transformation bog' where many organisations find themselves, struggling to maintain their strategy in an environment that feels increasingly dynamic and confusing. This book is not blinded by the brilliant new technology and hones in on what works and what distracts. It provides a total value of ownership framework for navigation and identifies seven core digital capabilities required for success.  Ultimately a book for realists rather than digital idealists, it will be a vital resource for professionals who must chart a course to verifiable business performance improvement through digital enterprise empowerment amid often conflicting priorities.

Discover the exciting future of sports in the digital age with "21st Century Sports: How Technologies Will Change Sports in the Digital Age." This thought-provoking book, now in its second edition, delves into the transformative power of technology on the world of sports within the next five to ten years and beyond. Written by esteemed academics from prestigious institutions like the Massachusetts Institute of Technology, Queensland University of Technology, and the University of Cambridge, alongside seasoned practitioners with extensive technological expertise, this collection of essays offers profound insights. Through their comprehensive analysis, the authors explore the profound impacts of emerging technologies such as artificial intelligence, the Internet of Things, blockchain, web3 and robotics on sports. Uncover how these technologies will revolutionize not only the nature of sports itself but also consumer behavior and existing business models. Athletes, entrepreneurs, and innovators working in the sports and other industries will find invaluable guidance to identify trendsetting technologies, gain deeper insights into their implications, and stay ahead of the competition, both on and off the field. In this new edition, a special focus is given to technology convergence, featuring chapters on the future of fandom, sports in the third connected age and in new digital worlds like the Metaverse. This book is your gateway to the dynamic world where technology and sports intersect, offering a compelling vision of what lies ahead.