Library and Information Science (LIS) literature tends to focus on library anxiety and the resolution of negative emotions in the information search process. There are challenges present in each of these dominant perspectives, specifically that they are both limited by their reliance on deficit perspectives. Recent work by Maluski & Bruce (2022) & Hicks & Sinkinson (2021) (amongst others) has challenged these dominant perspectives. From their work, a few relevant and practical strategies emerge:
- Personal and professional research networks are of utmost importance. Researchers turn to their research network first.
- If there is a way that you imagine I might fit into this research network, please let me know. If research meetings are not your thing, I am very happy to communicate about research needs via email. We can make this transactional. At this point, that might be what you need given the timeline of your project, the required outcomes, and your available space, time, and capacity.
- Recognizing that in some ways you may be reentering or cycling back through the more tumultuous parts of the information search process soon, be intentional now.
- Are there people you want to add to your research network or do you feel satisfied and saturated at this point?
- Are there places you can study that would help improve your outlook? A place with more windows? Access to comfort food?
- Are there ways you can ask for support from others able to take things off your plate so you have more time for writing and researching?
- Do you want a regular email check-in from a librarian? We can arrange that :-)
- Self protective information behaviors can help researchers manage negative emotional reactions to research if the cost outweighs the benefit of seeking support from librarians or other trusted individuals in one's research network. These behaviors can help individuals maintain a sense of agency. Self protective behaviors often look like not sharing about one's project or monitoring a project as much as necessary to avoid information that might conflict with one's needs. These findings draw largely from one of our must underappreciated LIS scholars, Elfreda Chatman's theories of 'life in the round,' 'small worlds,' and 'normative behavior'.
- Self protective information behaviors can also look like avoiding asking for help because you don't want to be a burden to professors or librarians. I can only speak for myself, but responding to research questions is what I get paid to do and I genuinely enjoy helping students. If you find yourself feeling like you shouldn't bother me with your question -- no matter the question (there are ZERO unworthy questions) -- please try to remember that I want to hear from you and I am here to help.
NOTE: In the end, these sources point to a continued need for the library profession to do better. It is up to library professionals to better support researchers recognizing the complexity and uniqueness of individual researchers.