Skip to main content

Hardin Library for the Health Sciences

Public Libraries, Affordable Care Act & Health Insurance Marketplace: Home

National Marketplace Toll Free Call Center


TTY 1-855-889-4325

Customer Service Representative are available 24 hours a day, 7 days a week.

SHOP Employer Call Center


TTY 1-800-706-7915

Customor Service Representatives are available Monday-Friday, from 9am-7pm Eastern Time.


The purpose of this guide is to provide a list of resources that librarians can access to find information that they can provide to their patrons.  There are also links to resources for patrons who might want more information on health insurance related issues.

Promoting the Health Insurance Marketplace

Libraries and information providers are encouraged to link users to information provided by In anticipation of the upcoming open enrollment period, has created several widgets and badges in English and Spanish to quickly link website visitors to additional information.  Codes for the widgets and badges is provided and can quickly be added to already existing websites.

In addition to the widgets and badges, has also created several brochures, fact sheets and application forms and encourages libraries and information providers to make them available to their users.

Accessing the Health Insurance Marketplace

Patrons can access the Health Insurance Marketplace at or the Spanish version  Clicking on the Get Insurance tab of the site will provide customized information on the Health Insurance Marketplace for individuals and families as well as small business owners. Starting October 1, 2013, the site will enable partrons to complete an application and see various plan options. Prior to that date, information will be provided to help patrons get ready for the process. Information is customized based on the state in which patrons live.

5 Ways to Connect With the Marketplace

Health Insurance Marketplace Chat Line