RefWorks Support LibGuide
For a comprehensive list of support materials from RefWorks-COS, see this LibGuide.
News and Recent Updates
Please read this important message about RefWorks
By pooling central and collegiate resources, and with the support of CCOM, CLAS, and ITS, the University has acquired a campus-wide license for EndNote, a popular and powerful citation management program. With this move, we will begin focusing our support on EndNote.
The Libraries will end its subscription to RefWorks on December 31, 2014. Any free accounts you have created will not be available after that date, but you can transfer your references to another service quickly and easily.
Here are some of the available options, depending on your needs:
- Faculty, Staff, Graduate and Professional Students: Download and install EndNote Desktop and transfer your references, and/or you can also create an EndNote Basic account (syncs with EndNote Desktop). Consult with your local IT support for assistance acquiring and installing the software.
- Undergraduates: We strongly recommend using EndNote Basic (similar to RefWorks). It's easy to create an account and transfer your references. Undergraduates can also purchase an EndNote Desktop license key through the University Bookstore.
- Anyone who wishes to stay with RefWorks will need to purchase an individual subscription before 12/31/14. You can then backup and restore your references to your new account.
- See our Citation Management Programs Guide for more information and other alternatives.
Welcome to RefWorks at UI Libraries
We rely on the RefWorks Support Team to respond to connection issues and provide training materials. See RefWorks contact information in the lefthand column, and look for links to their training materials in the boxes below. For questions regarding your University of Iowa account, see the Contact Us link at the bottom of this page, as well as these UI-specific FAQs:
Frequently Asked Questions about RefWorks via the UI Libraries
View the answers to these questions here.
- How do I access RefWorks from off campus?
- How do I use Write-N-Cite from off campus?
- How do I export references from Smart Search and InfoHawk?
- How do I backup my citations?
- Is RefWorks always accurate and correct?
- Can I share my RefWorks database?
- Can I create more than one RefWorks account?
- Sometimes when I try to directly export citations, they open up in EndNote. How can I fix this?
- Can I attach a PDF copy of the article to the citation in RefWorks?
- How do I change an in-text citation to include pages numbers or remove authors?
- Can I use RefWorks and Write-N-Cite with the UI Graduate College's thesis template?
- Why am I getting a "security certificate" warning?
- Can UI alumni continue to use RefWorks?
Videos To Help You Learn RefWorks
See the RefWorks YouTube Channel for a complete list of available videos.
Getting Citations Into RefWorks
There are six ways to build your database in RefWorks:
Converting from another bibliographic management program such as EndNote