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The University of Iowa Libraries

The University of Iowa Libraries


Citation Management Programs: EndNote Basic

This guide contains information about different resources to use when you need to manage citations.

What is EndNote Basic?

EndNote Basic is a web-based bibliographic management tool for collecting, organizing, sharing and formatting citations.

All University of Iowa students, faculty and staff are eligible for a free EndNote Basic account.

EndNote Workshops

Known Issues

2/8/2017: EndNote Online Search error: "Host refused connection"

If you receive the following error message: "Host refused connection at TCP level", you need to make changes to your settings. Here are some instructions.

The compatibility issue for those who are using Word 2016 for Mac should now be resolved! Directions about how to activate follow.

When you open the desktop version of EndNote, you should receive an update prompt. You may also "Check for Updates" in the EndNote X7 dropdown menu. You do need to have the latest version of Word 2016.

More information about this, including a link for online only users

Please contact EndNoteTechnical Support directly if you experience issues with activating: 1-800-336-4474 (option 4)

EndNote Desktop vs. EndNote Basic

  EndNote Desktop EndNote Basic
Pricing Free for faculty, staff, and graduate students - $113.95 for undergraduate students Free
Reference Storage Unlimited 50,000
Attachment Storage Unlimited 2 GB
Bibliographic Formatting Styles All styles (5,000+) All styles (5,000+)
Reference Sharing Yes Yes
Send references directly from online databases 500+ 500+
Search online resources from within EndNote 6,000+ 1,800+
Formatting in Microsoft Word Yes Yes
One-click 'Find Full Text' Yes No
Automatic reference updating Yes No
Advanced reference organization Yes No

Ask a Librarian

Librarians are available to help you with your questions. Please don't hesitate to contact us with any questions you might have regarding citation styles, citation management, etc.

Use the chat box below, contact your subject specialist librarian or Ask a Librarian for more options.