Need help with the OBS? Follow these steps:
1. Search for troubleshooting tips on the O.B.S. Component Support web page (no. 1: is computer awake?)
2. Before initiating a help ticket to I.T.S., contact H, Connie, or Mike for assistance
3. Apologize for the inconvenience and ask if user would like to be contacted once the issue has been resolved. If yes, write down their information including name, student ID and email so staff can respond appropriately.
4. If you have tried the steps to resolve the issue, call Classroom Technology at 319-335-1976 or email them at Classroom-Technology@uiowa.edu for help. And please copy to whomever may inform users of the issue. (Supervisors handle existing reservations.)
AT MAIN LIBRARY: Online Thank you for reserving the One Button Studio.
AT MAIN LIBRARY: In Person
Users must ask for access to the studio at the Service Desk. Key is located in drawer under printer. Walk patron back to the studio and unlock the door. Please remind them of the following things:
Room 120D is OBS
Rooms 120C, 120E, and 120F have recording capabilities
Link to reserve rooms on their website or by emailing dwllc-clcl@uiowa.edu
Hours: Mon-Thu 8am-7pm
Fri 8am-5:30pm
Sun 1-5pm
Page Revised: 03/12/2018